Navigating the accommodations process can be complex, but we make it easy by guiding you and your employees every step of the way. Our team handles every step in the interactive process, from capturing the initial request and confirming the level of impairment to determining the best accommodation and helping implement it. Throughout it all, we use our mySedgwick tool to communicate with the employee, ensuring they have the right information, understand their responsibilities and stay engaged. We also explore all options for employees to return or stay at work when possible. Our accommodations process helps:

• Increase operational efficiency for lower administrative costs
• Keep processes standard to mitigate litigation risk
• Improve the employee experience for better absence outcomes

We tailor our accommodations solution to meet the unique needs of large and mid-sized employers across multiple industries. As legislation evolves and the relationship between accommodations and other benefits grows more complex, many employers are turning to us for efficient, compliant programs that empower their employees to succeed. One way we do this is by working with employers to identify reasonable accommodations that can be automatically approved in our system based on their specific preferences, circumstances and needs. Fast-tracking accommodations can reduce your administrative costs, boost employee satisfaction and help employees with disabilities get the support they need sooner.

Staying compliant with the ADA can be complicated, but you don’t have to do it alone. As a trusted industry resource, we stay on top of regulatory developments to ensure consistent, compliant service for you and your employees. We keep our systems, processes and colleagues up to date on the latest ADA regulations and also send monthly legislative updates to our clients to help them stay ahead. For employers who want to administer accommodations themselves, our web-based ADALink^® application – powered by our industry-leading expertise – offers step-by-step guidance through the process to ensure maximum compliance.

Because the need for a job accommodation can stem from a disability, leave of absence, workers’ comp claim or other circumstance, our accommodations solution can be seamlessly integrated with your existing programs. Our claims system is designed to combine data from all types of absences and can expertly track every step in the process. When you centralize all your benefit claims with us, you get a more robust view of your programs’ trends and data in our viaOne information hub. This means stronger decision-making and richer insights to help you improve your operations and maximize productivity.