Repair solutions
Expert repair and restoration solutions you can rely on.
From roofing and cladding repairs to water mitigation and more, we deliver the industry’s highest quality repair, restoration and mitigation solutions to help insurers and policyholders recover from property damage.

Sedgwick provides managed repair, restoration and mitigation services through a network of certified contractors located throughout Australia. We identify, deploy and manage resources on behalf of the carrier and property owner throughout the entire process. Our contractor network offers a wide range of residential services such as roofing and cladding repairs, water damage restoration and home emergency repairs.
We provide an alternative, competitive restoration model to the insurance industry
Services
24/7 contact centre
Whenever our clients need support, our customer service team are available to manage emergency calls. Incoming calls are triaged based on the situation and urgency. All
calls with critical requirements are met within four hours.
Services
Restoration and mitigation
Through our network of Institute of Inspection Cleaning and Restoration Certification (IICRC) accredited restorers, we can deliver cost-effective and timely solutions for fire and water damage. We ensure restorers handling water-based losses have up-to-date water and mould remediation accreditation so they are capable of delivering a professional, quality solution for our clients’ customers.

Services
Clandestine lab testing and decontamination
Sedgwick’s low-cost rapid test kits can identify the presence of methamphetamine during the initial site visit. Our team of internal consultants ensure our clients understand any lab test results they receive, giving them practical advice on any necessary next steps.

Services
Building and restoration cost validation
Our desktop team of validators are highly experienced experts with extensive construction and restoration experience along with numerous trade qualifications. They have detailed knowledge of building codes, Australian standards, restoration costs and drying methods. The advantage of this knowledge is that they can identify and negotiate changes to reports, scopes and estimates that often provides financial benefits to our clients.

Services
Building repairs
As an alternative to the ‘direct to builder’ model, we provide and undertake an array of works including home warranty (i.e., subsidence, defect rectification, incomplete builds), catastrophe, business as usual losses, strata and private repair and rectification work.

WHY CHOOSE SEDGWICK?
Fair and accurate estimates
Expanded network coverage
Increased customer satisfaction
Services
News & insights for property repair
Repair solutions case studies
case study
Restoring trust with commercial clients
See how our repair solutions team turns setbacks into savings
case study
Illegal dumping of waste streams
See how our repair solutions team were able to rectify and restore a contaminated site in compliance with all relevant legislation.
Contact us to about our repair and restoration solutions.
Available in
- Australia
- Denmark
- Germany
- Iceland
- Japan
- Korea
- Netherlands
- United Kingdom
- United States
Sign up to get more from Sedgwick
Thought leadership • Regulatory updates • New solutions • News and developments