Challenge

An international beverage manufacturer sought to recover damages incurred when a shipping container filled with glass bottles was dropped at an overseas terminal due to rough and careless handling, destroying much of the product and rendering the rest unfit for consumption.

Solution

The company enlisted Sedgwick’s global marine and transportation solutions team, who immediately contacted the terminal, coordinated with all involved.

Inspected more than 11,000 lbs. / 5,000 kg. of cargo

Results

Our detailed findings gave the client the evidence needed to recover most of the damages from the terminal. We also helped the company arrange for safe disposal of the damaged goods.

Sedgwick’s global marine & transportation team:

Assessed the damage to:

$30,000

worth of product

Facilitated an anticipated loss recovery of:

75%