Private clients

A bespoke claims management solution for high-net-worth individuals

What we do

Sedgwick’s private client team has considerable experience delivering bespoke solutions for high and ultra-high net worth clients. Our qualified and skilled chartered loss adjusters, chartered surveyors and engineers are available 24/7 to provide exceptional service. With a team of specialists dedicated to private clients — and backed by Sedgwick’s global claims management, loss adjusting and technology-enabled business solutions — we are uniquely positioned to cater to this distinct and discerning audience.

Private clients require a specialist service that can be tailored to their needs.

Our white-glove approach

We fully understand the unique demands of clients in this complex sector. Whether it’s a straightforward household claim or a high-value loss, we maintain the same level of attention to detail, care and dedication. We provide a highly personal and unwavering commitment to customer care with the discretion you would expect from a premium service. Our expert adjusters guide customers step-by-step through the claim, using all available solutions to achieve the settlement most appropriate for each individual.

Our team has many years of experience with:

  • High value homes and contents
  • Overseas homes
  • Antiques repair and restoration
  • Fine art, antiques and specie
  • Estates, agriculture and equine


  • Sensitive care for vulnerable customers
  • Surveying and subsidence
  • Environmental
  • Cyber
  • Construction


A broad spectrum of services

Sedgwick’s dedicated private client team is supported by a range of specialists who help in smoothly and efficiently resolving even the most complicated situations. They provide support across professional practice and construction (including civil and structural engineering), quantity surveying, geotechnical engineering, building surveying and historic buildings. Each of our handpicked private client repair contractors is fully licensed and vetted.