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Benefits

Benefits

Sedgwick’s expert operational and national practice teams support human resource professionals with compliance and benefit administration solutions including absence and disability, accommodations, unemployment compensation, and travel and medical assistance claims. Our clients count on us to support and improve the health and productivity of their workforce and consumers in a way that is cost-effective, efficient and caring.


Accident + health

Sedgwick can offer a bespoke personal accident claims service, branded if required, available 24/7/365 in select regions around the world. From first notice of loss and validation through to claims settlement, we help care for those needing benefits following an accident or disability.

Disability + absence

As the largest provider of disability and absence management solutions in the U.S., Sedgwick offers a combination of services covering every possible time away from work scenario. Our clients count on us to support and improve the health and productivity of their workforce in a way that is cost-effective, efficient and compliant. We treat each employee with compassion and respect, focusing on their overall health and wellness. U.S. employers can also manage compliance with complex federal and state regulations regarding leave of absence and job accommodation using our software solutions.

Accommodations

When an employee requests a change in their job responsibilities due to a disability, employers have many details to consider. Sedgwick can help. We have decades of experience assisting in the development of best practice disability and job accommodation programs that meet clients’ unique requirements while ensuring ADA compliance.

Disability

Our team has extensive experience helping employers manage short- and long-term disability claims. Taking care of people is at the heart of what we do; we advocate for overall health and wellness and provide guidance through an unfamiliar process.

Leave of absence (FMLA, paid leave, jurisdictional)

Sedgwick helps employers manage all types of leave, including state, federal and municipal leave, such as family and medical leave, paid time off, sick time, vacation, military service and employer-specific policies.

Travel

In today’s global economy, many employers retain and support an international employee population. To ensure that employees who are injured in the workplace outside of the U.S. have ready access to high quality healthcare options, Sedgwick offers our 24/7/365 international case management services.

Sedgwick case managers function as an advocate for employees, providing assistance with international travel exposures, including automobile accidents, general liability exposures, lost luggage, and access to appropriate medical care, offering an explanation about how the claims process works, and coordinating resources to ensure that the employee’s welfare remains at the forefront throughout the process. Our multilingual experts provide a wide range of medical-related referral services, recognize subrogation and contribution potential through contingency-based recovery services, and also facilitate investigations for all loss and claim exposures, including property, marine, automobile and general liability and numerous specialized coverages.

Unemployment compensation

Sedgwick has been in the unemployment management business for more than 50 years. We provide tailored, cost-effective claims services that minimize the administrative burden and offer flexibility for clients. We are nationally recognized for our ability to reduce employer costs, maximize resources and achieve financially sound claims management programs. Our colleagues average more than 10 years of experience in the industry. Accuracy and professionalism drive our workflow and outcomes, and our team focuses on delivering the best possible customer experience for every client we serve.

We offer a wide range of unemployment services such as claims management, hearing representation, full spectrum charge auditing and strategic management reports. We also have an advanced solution for verifying employment and income data that integrates with our unemployment compensation claims services, providing a unique strategy that can eliminate over 99% of the data exposure. In addition, our experts offer several unemployment tax management services to help clients analyze tax liability, manage accounts and uncover possible savings.

Whole health

Sedgwick is finding new ways to integrate health and productivity management tools along the spectrum, bridging benefit models through innovations in health advocacy. Through our whole health model, Sedgwick is the first to integrate and simplify administration of health, workers’ compensation, disability and leave benefits, linking data and resources through a single point of contact to help promote physical, emotional and financial well-being in the workforce. The whole health solution connects Sedgwick’s expertise in workers’ compensation and disability with the high-touch, high-tech healthcare solution offered by Accolade.

It’s often difficult for employees to understand all of the programs and health-related benefits their employer offers — and who to call for what. An employee’s own health issues, as well as the medical needs of their family, can impact productivity. Within this program, each plan member is assigned a health assistant, who will work with the whole health team to help the employee get the best care possible, navigate complex insurance and benefits, receive the financial assistance to which they are entitled and quickly return to their normal, productive lives.

Solutions
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