SOLUTIONS | PROPERTY
Major + complex loss
Our major and complex loss team brings expertise, experience, world-class advice and cost-effective, fair claims handling to get your business up and running as quickly as possible.
What we do
Adjusting a major loss demands more than just technical know-how. You need a prompt response. Experts who understand the complexities and unique business needs of your individual circumstances. And you need it all delivered exactly where and when you need it most.
That’s where Sedgwick can help.
With responsive risk management, technical loss adjusting and claims management services, we are ready to quickly respond to losses in any industry.
Large-scale, major losses are by their very nature intricate, complex and full of challenges. Sedgwick is well-versed in taking care of our clients and consumers in the face of the world’s largest and most complex losses.
Our specialist groups have expertise in major and complex loss management in several fields, including:
- Construction and engineering
- Fine art and specie
- Power and energy
- Retail distribution
Sedgwick has always had a strong culture of hands-on learning — so our teams always have access to someone who’s been there and seen it before. Ongoing professional development through formal training programs and mentoring ensures knowledge sharing between colleagues.
Getting you back to business
By applying technical skills and industry-specific knowledge, our team is able to take swift and effective action to mitigate the loss, settle your claims quickly and cost effectively, and get your businesses back on track as soon as possible.
Our major and complex loss team includes engineers, lawyers, accountants, surveyors and economists who have managed claims in every sector from schools to seaports and from mines to marinas.
From this team of experts, you can expect:
- Deep sector expertise. Whatever the specialty and whatever the type of loss, our approach is the same and our expertise is unmatched — across industries and around the world.
- Globally consistent service. We know that consistent client service inspires confidence. Our clients know — and trust — the service that our solutions deliver.
- Tech-forward and compliant solutions. We use technology to enhance our delivery, like drones for inaccessible losses or AI to streamline the process.
- Data security. Because protecting your data is a top priority, we use a range of tools including Carbon Black and Darktrace.
Key industry focus
Sedgwick’s global agriculture specialist practice group incorporates aquaculture, forestry and equine. Our market-leading specialists — with hands-on industry experience, insurance expertise and in-depth understanding of the commercial, contractual and financial arrangements prevalent in the global agricultural sector — are ready to respond and assist whenever and wherever a loss occurs.
Construction and engineering
We are recognized for our expertise in buildings, civil engineering and mechanical and electrical engineering projects. This allows us to provide a high level of technical competence in contractors all risks, engineering all risks, delay in startup (DSU) and completed civil works claims, as well as construction liability and standalone machinery breakdown claims.
Our network of environmental specialists understands local regulations. Environmental impairment losses affect soil, groundwater, air, rivers, protected habitats and, of course, fauna, flora and human life.
The remediation of environmental pollution tends to be complex and expensive, requiring highly skilled environmental adjusters like ours who understand these intricate issues.
Fine art and specie
Jewelers block, specie and fine art losses require in-depth experience and understanding the most appropriate approach to take. Our experts know what questions to ask and what documentation to request. They have the right instincts to “follow the trail,” which often involves examining evidence in the absence of tangible damage. Our loss adjusters have the necessary industry experience to offer a comprehensive and practical claims management solution. Drawing on our network of professionals, we work closely with insurers, reinsurers, brokers and cedents around the world. We also utilize the expertise of an extensive network of independent specialist conservators, appraisers and forensic investigators.
Our specialists are highly experienced in helping hotels and other businesses in the hospitality sector resume full operations as quickly as possible after a catastrophe or smaller-scale loss event.
Breakdowns of commercial equipment and machinery due to damage from fire, water, power quality, physical impact or other perils can bring manufacturing facilities to a standstill. Our team of adjusters and engineers helps clients get back up and running again, and our forensic accounting specialists work diligently to accurately calculate the full financial impact of a business interruption loss.
We have expertise in handling all types of mining related claims — first party property and third party liability, soft rock and hard rock, underground and open-pit, as well as surface processing facilities and waste and tailings systems, fire, machinery breakdown and natural catastrophe perils.
We understand that high-profile mining claims involve risks of adverse publicity and reputational harm. We aim to restrict the time and cost of dealing with these issues.
Power and energy
We’re one of the leading providers of loss adjusting in this field. Our specialists (including engineers of all types) have extensive experience in handling major losses at pipelines, oil refineries and a variety of upstream and downstream process facilities. We are also skilled in working on renewable energy claims, including hydro, wind and solar, and regularly handle large losses involving combined-cycle, gas, steam and nuclear, as well as telecom, water, wastewater and similar utilities.
Today’s global supply chains demand that retail and distribution players have partners with broad expertise and deep international resources to support their needs and interests when and where losses occur. Sedgwick is among the world’s largest loss adjusting and insurance service providers, with specialists in the retail and distribution industries located in LatAm and the Caribbean and across the globe. We are proud to manage global accounts for a number of the world’s leading insurers in this sector.
INTERESTED IN OUR SERVICES?
NEWS AND INSIGHTS
Sedgwick appoints Jonathon Vaisey as Head of Major and Complex Lo...
SYDNEY, 12 January 2024 — Sedgwick, a leading global provider of technology-en...
4 business lessons from the Asia insurance market
After more than 30 years in various loss adjusting and management roles in the UK and the internatio...
Major and complex loss review 2023
In the first eight months of 2023, the U.S. was hit by 23 separate billion-dollar disasters — the ...
Nabil Maroun joins Sedgwick as executive general adjuster in Onta...
TORONTO, April 11, 2023 — Sedgwick, a leading global provider of technology-enabled risk, ben...
Engineering new solutions for complex losses
The spate of activist attacks on fine art in major European museums last year may have quieted, ...
State of emergency declared in New Zealand
On Tuesday, 14 February, and for only the third time in history, the New Zealand government announ...
Mathew Ariyo joins Sedgwick as general adjuster in Ontario
TORONTO, Feb 3, 2023 — Sedgwick, a leading global provider of technology-enabled risk, benefi...
Sedgwick expands loss adjusting service in Germany
Nationwide solution to provide personalised and innovative service for clients DÜSSELDORF, 20 ...
Tales and costs of the unexpected: when the level of cover is not...
By David Gear, director, head of major and complex loss (Scotland and Northern Ireland) Many adjuste...
Reflecting on the Tonga Earthquake
By Lisa Dalbeth, loss adjuster On 15 January 2022, the Hunga Tonga-Hunga Ha’apai submarine volcano...
Cunningham Lindsey Saudi Ltd. to operate as Sedgwick Arabia Compa...
RIYADH, Saudi Arabia, 28 September 2022 – Sedgwick, a leading global provider of technol...
Civil unrest: Will history repeat itself?
by Ian Newth – head of construction & engineering and Andrew Cavan – head of major &...
CAT response services: Catastrophic events hit Japan and Taiwan
Super typhoon Nanmadol hits southwestern JapanSuper typhoon Nanmadol made landfall in Kyushu, the so...
Sedgwick acquires Leif Hansen A/S in Denmark
COPENHAGEN, 8 September 2022 – Sedgwick, a leading global provider of technology-enabled ...
Climate change and risk management — challenges today and solut...
By Eric Malterre, chief client officer – international and David Stills, SVP, carrier and risk pra...
Eastern Australia floods: regional catastrophe, global response
By Steve Powell, EVP, loss adjusting; Clare Cordingley, senior manager, major event response; and Br...
When crowdfunding meets an insurance policy
By David Gear, director, head of major and complex loss (Scotland and Northern Ireland) While it’s...
Market experts Mick Greene and Cillian Murphy join Sedgwick major...
DUBLIN, 29 April 2022 – Sedgwick, a leading global provider of technology-enabled risk, benefits...
Catastrophe response: all in a day’s work
By Andrew Bone, ACILA, Dip CII, chartered loss adjuster, MCL, New Zealand Nearly one year ago, an Au...
Sedgwick appoints Nigel Cook head of major and complex loss in A...
SINGAPORE, 18 April 2022 – Sedgwick, a leading global provider of technology-enabled risk, benefi...
The rising tide of UK flood claims and rights of recovery
By Duncan Muress, deputy head of complex liability and Dan Peck, regional director of complex liabil...
Onboard a floating city
By Aidan Fitzgerald, MCL marine & engineering adjuster While it may feel as though modern techno...
Steven Saarimaki joins Sedgwick as executive general adjuster in ...
TORONTO, Jan. 10, 2022 – Sedgwick, a leading global provider of technology-enabled risk, benefit...
Major and complex loss review 2021
By Ben Price, head of operations, MCL Global Since early 2020, organisations in every sphere of busi...
COVID-19 Australia update: Surprises in the detail of the Second ...
By Leon Briggs, head of property & national executive adjuster, Australia In most court decision...
Sedgwick appoints Ian Hasson executive major and complex loss adj...
LONDON, 4 October 2021 – Sedgwick, a leading global provider of technology-enabled risk, benefits ...
THIS SERVICE IS AVAILABLE IN:
Papua New Guinea
United Arab Emirates
Sign up to get more from Sedgwick
Thought leadership • Regulatory updates • New solutions • News and developments