SOLUTIONS | PROPERTY
Major + complex loss
Our major and complex loss team brings expertise, experience, world-class advice and cost-effective, fair claims handling to get your business up and running as quickly as possible.
What we do
Adjusting a major loss demands more than just technical know-how. You need a prompt response. Experts who understand the complexities and unique business needs of your individual circumstances. And you need it all delivered exactly where and when you need it most.
That’s where Sedgwick can help.
With responsive risk management, technical loss adjusting and claims management services, we are ready to quickly respond to losses in any industry.
Comprehensive services
Large-scale, major losses are by their very nature intricate, complex and full of challenges. Sedgwick is well-versed in taking care of our clients and consumers in the face of the world’s largest and most complex losses.
Our specialist groups have expertise in major and complex loss management in several fields, including:
- Construction and engineering
- Environmental
- Fine art and specie
- Hospitality
- Manufacturing
- Mining
- Power and energy
- Retail distribution
Sedgwick has always had a strong culture of hands-on learning — so our teams always have access to someone who’s been there and seen it before. Ongoing professional development through formal training programs and mentoring ensures knowledge sharing between colleagues.
Getting you back to business
By applying technical skills and industry-specific knowledge, our team is able to take swift and effective action to mitigate the loss, settle your claims quickly and cost effectively, and get your businesses back on track as soon as possible.
Our major and complex loss team includes engineers, lawyers, accountants, surveyors and economists who have managed claims in every sector from schools to seaports and from mines to marinas.
From this team of experts, you can expect:
- Deep sector expertise. Whatever the specialty and whatever the type of loss, our approach is the same and our expertise is unmatched — across industries and around the world.
- Globally consistent service. We know that consistent client service inspires confidence. Our clients know — and trust — the service that our solutions deliver.
- Tech-forward and compliant solutions. We use technology to enhance our delivery, like drones for inaccessible losses or AI to streamline the process.
- Data security. Because protecting your data is a top priority, we use a range of tools including Carbon Black and Darktrace.
Key industry focus
Agriculture
Sedgwick’s global agriculture specialist practice group incorporates aquaculture, forestry and equine. Our market-leading specialists — with hands-on industry experience, insurance expertise and in-depth understanding of the commercial, contractual and financial arrangements prevalent in the global agricultural sector — are ready to respond and assist whenever and wherever a loss occurs.
Construction and engineering
We are recognized for our expertise in buildings, civil engineering and mechanical and electrical engineering projects. This allows us to provide a high level of technical competence in contractors all risks, engineering all risks, delay in startup (DSU) and completed civil works claims, as well as construction liability and standalone machinery breakdown claims.
Environmental
Our network of environmental specialists understands local regulations. Environmental impairment losses affect soil, groundwater, air, rivers, protected habitats and, of course, fauna, flora and human life.
The remediation of environmental pollution tends to be complex and expensive, requiring highly skilled environmental adjusters like ours who understand these intricate issues.
Fine art and specie
Jewelers block, specie and fine art losses require in-depth experience and understanding the most appropriate approach to take. Our experts know what questions to ask and what documentation to request. They have the right instincts to “follow the trail,” which often involves examining evidence in the absence of tangible damage. Our loss adjusters have the necessary industry experience to offer a comprehensive and practical claims management solution. Drawing on our network of professionals, we work closely with insurers, reinsurers, brokers and cedents around the world. We also utilize the expertise of an extensive network of independent specialist conservators, appraisers and forensic investigators.
Hospitality
Our specialists are highly experienced in helping hotels and other businesses in the hospitality sector resume full operations as quickly as possible after a catastrophe or smaller-scale loss event.
Manufacturing
Breakdowns of commercial equipment and machinery due to damage from fire, water, power quality, physical impact or other perils can bring manufacturing facilities to a standstill. Our team of adjusters and engineers helps clients get back up and running again, and our forensic accounting specialists work diligently to accurately calculate the full financial impact of a business interruption loss.
Mining
We have expertise in handling all types of mining related claims — first party property and third party liability, soft rock and hard rock, underground and open-pit, as well as surface processing facilities and waste and tailings systems, fire, machinery breakdown and natural catastrophe perils.
We understand that high-profile mining claims involve risks of adverse publicity and reputational harm. We aim to restrict the time and cost of dealing with these issues.
Power and energy
We’re one of the leading providers of loss adjusting in this field. Our specialists (including engineers of all types) have extensive experience in handling major losses at pipelines, oil refineries and a variety of upstream and downstream process facilities. We are also skilled in working on renewable energy claims, including hydro, wind and solar, and regularly handle large losses involving combined-cycle, gas, steam and nuclear, as well as telecom, water, wastewater and similar utilities.
Retail distribution
Today’s global supply chains demand that retail and distribution players have partners with broad expertise and deep international resources to support their needs and interests when and where losses occur. Sedgwick is among the world’s largest loss adjusting and insurance service providers, with specialists in the retail and distribution industries located in LatAm and the Caribbean and across the globe. We are proud to manage global accounts for a number of the world’s leading insurers in this sector.
Interested in our services?
NEWS AND INSIGHTS
THIS SERVICE IS AVAILABLE IN:
Afghanistan
Argentina
Australia
Austria
Bahrain
Belgium
Bolivia
Brazil
Canada
Chile
China
Colombia
Curaçao
Cyprus
Czech Republic
Denmark
Dominican Republic
Dutch Caribbean
Egypt
El Salvador
Ecuador
Finland
France
Germany
Greece
Greenland
Guam
Hong Kong
Hungary
Iceland
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Kazakhstan
Kenya
Korea
Kuwait
Luxembourg
Malaysia
Mauritius
Mexico
Netherlands
New Zealand
Nigeria
Oman
Pakistan
Panama
Papua New Guinea
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Saudi Arabia
Singapore
Slovakia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
Trinidad
Turkey
Ukraine
United Arab Emirates
United Kingdom
United States
Venezuela
Vietnam
Zambia
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