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Program business claims administration

Claims performance built for program growth.

We help MGAs, MGUs and specialty carriers scale profitable programs through expert claims management, governance and analytics.

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program business

Program claims management, tailored to specialty business.

As the largest and most experienced third-party administrator in the program marketplace, we understand the structural complexities unique to program business.

We pair that expertise with the visibility, governance and oversight needed to manage risk, protect underwriting intent, strengthen carrier confidence and drive long-term program profitability. The result is streamlined operations and consistent claims execution for MGAs and MGUs.

100+

MGA partners served

16 years

average examiner experience

Expertise that elevates program business claims administration.

Improve portfolio visibility

Financial performance is easier to manage with complete transparency.

Our real-time reporting, analytics and reserve insights give MGAs and MGUs the visibility needed to monitor loss ratios, track performance and make confident, data-driven decisions that support profitable growth.

Scale with confidence

As program portfolios grow, maintaining control becomes more complex.

Whether supporting a newly launched specialty program or an established multiline portfolio, we deliver the governance, oversight and scalability needed to support growth while maintaining consistency and control.

Control claim severity

Controlling claim severity starts with informed decision-making.

Guided by a thoughtful combination of coverage review and analysis, program-specific reserving and disciplined resolution strategies, we help organizations reduce exposure, optimize settlement outcomes and control claim costs from start to finish.

Access specialized expertise

Complex claims require more than a one-size-fits-all approach.

Our broad network of experts and integrated services delivers specialized MGA claims services that help organizations navigate complex claims, improve outcomes and strengthen program performance.

Mitigate litigation risk

Reducing litigation risk starts with taking the right actions at the right time.

For program business, we combine proactive oversight, quality reviews and strategic escalation protocols to help organizations control legal spend, reduce exposure and achieve more consistent outcomes.

Protect program profitability

Claims performance directly impacts program profitability.

We provide the visibility, governance and oversight organizations need to align claims strategies with underwriting objectives, support carrier confidence and drive stronger long-term program performance.

Turn program business insights into action.

Omni, our integrated digital ecosystem, is designed to support the transparency and scalability required in program business.

 

With advanced analytics, real-time dashboards and customizable reporting, we help MGAs, MGUs and specialty carriers monitor loss trends, identify emerging risks and turn underwriting insights into action. The result is more informed decisions, disciplined claims execution and stronger program performance.

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Omni

News and insights for program claims management.

Case study: Bill review

Improving program performance through bill review integration.

Our integrated bill review solution helps workers’ compensation clients reduce overall claim costs by 10% to 13%, supporting stronger program performance and profitability.

Read case study

Contact us about program business claims administration solutions.

Available in

  • United States

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