CARRIER & CAPTIVE SOLUTIONS
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  2. Program business

Program business claims administration

Scale your program business with confidence.

We help MGAs and MGUs grow profitable programs by bringing the governance, visibility and execution discipline today’s market demands.

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program business

Industry-leading expertise. Proven results.

Purpose-built for program business, our nearly 1,000 dedicated professionals help MGAs and MGUs protect underwriting intent and deliver the transparency carriers expect. That dedicated focus helps drive stronger program performance and profitable growth.

130+

carrier partners supported

5%

lower cost per claim*

46%

fewer high-severity claims*

End-to-end support for MGAs and MGUs.

Smooth onboarding

Every program is different. Our dedicated onboarding team works as an extension of your business, aligning stakeholders, tailoring workflows and establishing reporting structures that support a smooth transition. The result is a faster path to implementation and a stronger foundation for long-term program success.

Predictive insights

Powered by a claims dataset five times larger than the nearest competitor, predictive analytics, benchmarking and AI-enabled tools help identify trends earlier and uncover opportunities for action. These insights support more informed reserving, underwriting and portfolio management decisions.

Measurable results

Our approach is designed to deliver consistent outcomes across the claims lifecycle. Supported by specialized expertise, dedicated teams and disciplined claims execution, we achieve a 12% higher closure rate than other TPAs while helping MGAs and MGUs improve program performance and support profitable growth.

Growth-ready scale

Grow program business, enter new markets and expand product offerings without building additional claims infrastructure. Backed by more than 1.2 million liability claims handled annually across Sedgwick, our operating model scales alongside your business as needs evolve.

Dedicated teams

Dedicated leadership, client service, reporting and claims professionals provide support tailored to the needs of MGAs and MGUs. With 10%-20% lower caseloads than industry standards, our teams enable faster response times, earlier intervention and greater transparency throughout the claims process.

Program expertise

Nearly 1,000 dedicated professionals bring deep experience in program structures, policy wording and delegated authority models. Combined with specialized training, that expertise helps MGAs and MGUs protect underwriting intent and drive stronger program performance.

Make smarter program decisions.

Powered by predictive analytics, AI-enabled tools and the industry’s most expansive claims dataset, Omni helps MGAs and MGUs identify trends earlier and make more confident decisions.

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Omni

News and insights for program business leaders.

Contact us about program business claims administration solutions.

*Based on Sedgwick’s analysis of claims data for clients that transitioned from Gallagher, ESIS, Broadspire or Corvel over a trailing 15-year period, across workers’ compensation, automotive, and general liability lines. Excludes clients converting from self-administered programs. Individual results may vary.

Available in

  • United States

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