Frank has experience in claims handling involving international damages, especially in Austria and CEE (central and eastern Europe), and is an expert in the assessment of damage to buildings. He began his education as an insurance specialist at the Württembergische four decades ago. After completing his education, Frank worked directly in claims adjusting as a major and industrial claims adjuster. In 2002 he founded his own loss adjusting and expert office in property and liability claims, which was acquired by Sedgwick in 2019. Frank now heads the major and complex loss division and is involved in expanding the markets in Austria, Switzerland and CEE countries.