30+
years of experience
DATA BREACH RESPONSE
Protect your brand with expert crisis communications.
The true risk of a data breach is not simply in the event itself but in the failure to manage communication effectively in its aftermath. Our tailored solutions empower you to engage your customers promptly, preserve trust and protect your reputation during these critical moments.
Your partner in times of uncertainty.
In the wake of a data breach or other sensitive privacy-related event, effective communication is crucial. With over 30 years of expertise in customer engagement and crisis response, we provide tailored solutions that enable you to notify affected individuals quickly and compliantly — ensuring your organization is seen as responsive and responsible during challenging times.
500M+
products safely removed from the market
7K+
product recall and incident response programs executed
150+
countries and 50+ languages supported
Strategic solutions for data breach communication.
Accurate and compliant data breach notifications
Accurate and compliant notification is a critical component of data breach response. Our secure systems validate affected individuals’ data, ensuring precision, compliance and confidentiality in every communication.
Our structured approach eliminates delays, reduces errors and provides clear, actionable guidance to those impacted. By managing every aspect of notification delivery across multiple channels, we help businesses navigate complex requirements, maintain transparency and demonstrate accountability in times of crisis.
Extending protection with credit monitoring
In collaboration with our partners, we enable companies to provide complimentary credit monitoring to impacted customers, offering them an added layer of protection against potential fraud.
This proactive support allows individuals to detect suspicious activity early and take precautionary action if needed. By extending these services, businesses reinforce their commitment to security and customer well-being, strengthening trust and brand loyalty.
Scalable contact center support
When a data breach occurs, customer concerns can escalate rapidly. Our contact centers provide scalable, personalized support to manage surges in inquiries, ensuring seamless operations during high-pressure situations.
With experience spanning 150 countries and 50 languages, our multilingual team delivers empathetic assistance in the customer’s preferred language. This ensures clear communication, helps reassure affected individuals and enables businesses to uphold exceptional service standards throughout the incident.
Contact us to handle your data breach communications.
Whether you’re facing a live recall event, responding to an incident, or looking to strengthen your recall-readiness, our team are here to help. Complete the form below and we’ll contact you back. Alternatively, if you’re based in the U.S. you can also reach us at +1 888.732.3901
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