Severe Bushfires Impact Victoria – We’re Here to Help

Since Wednesday, 7 January 2026, Victoria has been experiencing severe bushfires that have caused widespread damage and disruption across the state. The Insurance Council of Australia (ICA) has declared this a Significant Event, activating preliminary catastrophe processes to support insurers and impacted communities. This event may be escalated to an Insurance Catastrophe if claim numbers or complexity increase significantly.

Our commitment to our clients

We understand the challenges that catastrophic events bring. At Sedgwick, our team is available 24/7, every day of the year, to assist with adjusting and claims management services. Whether your loss is straightforward or highly complex, we are here to support you through every step of the recovery process. Stay safe, follow official updates, and know that we are ready to help when you need us most.

Our response teams are ready

Our teams are fully prepared to provide expert guidance and support with claims. We will deploy to affected areas as soon as it is safe to do so.

Need Immediate Assistance?

If you or your customers have been impacted, please contact your Sedgwick Client Director or any of the listed contacts without delay.

We are closely monitoring conditions and will continue to share updates as the situation evolves. If you need assistance with a claim, email us at [email protected] or call 1800 811 285.