Elizabeth strategically directs Sedgwick’s offerings that cater to the needs of property, casualty and benefits insurers of all sizes across more than 80 countries. Elizabeth previously served as President of specialty solutions and held dual roles as Chief of Staff and Executive Vice President for carrier and international strategic development. She joined Sedgwick in 2012 and has more than 35 years of broking, underwriting and claims management experience.

[email protected]  |  847.877.1291

Beginning her career as a P&C claims representative, Gail knows the intricacies of the claims business and has excelled in managing a wide array of claims operations throughout her insurance career. Gail’s team maintains broker, self-insured and carrier relationships and has expertise in consulting with clients on Sedgwick’s specialty services.

[email protected]  |  302.521.4985

Gail’s areas of expertise include:

James supports our local operations to lead business development across international regions.

[email protected]  |  +44(0)7442 860 988

George and his team are responsible for management and growth of our carrier business as well as claim compliance and quality and client satisfaction. His career spans over 37 years in insurance and risk management services, including 15 years with Sedgwick. George has served in a variety of roles of increasing responsibility in claims and client services during his career.

[email protected]  |  215.353.2681

George’s areas of expertise include:

• Third-party administration
• Vendor management

Ken has more than 28 years of experience within the casualty and TPA industry, managing at various levels. Past experience includes vice president of client services, program manager, claims supervisor and claims representative.

Ken’s areas of expertise include:

• Loss portfolio transfers
• Outsource carrier programs
• Strategic claims management
• Third-party administration

Max is regarded as one of America’s foremost experts on workers’ compensation and retail risk management. At Sedgwick, he is heavily involved in industry analysis and thought leadership, best practice and compliance standards, legislative and regulatory relationships, product development and innovation, and the design and servicing of client programs. He works diligently to ensure that Sedgwick’s solutions remain at the forefront of the industry while meeting the evolving needs of current and prospective clients. An attorney by trade, Max was previously an administrative law judge and an appellate court justice. He has been an active player in the claims industry throughout his long career.

Max’s areas of expertise include:

• Claim trend analysis
• Complex litigation
• Compliance
• Legislation and regulatory
• Litigation management
• Program servicing design

Leah leads Sedgwick’s technology research and development efforts and works to advance and execute the company’s digital roadmap and transformation strategy. She is widely recognized as an expert in claims technology and for her fluency in outlining and explaining tech-forward solutions. In her previous role as Managing Director of Global Consumer Technology, she oversaw the design and development of Sedgwick’s award-winning, client-facing platforms. Most recently, Leah assembled a team dedicated to developing strategic and practical use cases for generative AI, and her expertise was instrumental in the launch of our industry-first ChatGPT tool, Sidekick. Prior to joining Sedgwick, Leah was cofounder and CIO of Absentys, a software company focused on technology products in the leave management and accommodation management space. Recognized in 2022 as a Business Insurance Women to Watch honoree, she holds a bachelor’s degree from Vanderbilt University and a Certificate of Specialization in Entrepreneurship Innovation from Harvard Business School Online.

Leah’s areas of expertise include:

• Claims technology
• Client-facing technology
• Generative artificial intelligence (AI)

Adam leads Sedgwick’s efforts to securely and strategically leverage claims data to optimize its offerings, better serve customers and develop new and innovative market solutions. Drawing on his expertise and 20 years of experience in data science and strategy, he works to accelerate Sedgwick’s capabilities in advanced analytics, decision optimization and artificial intelligence.

Adam’s areas of expertise include:

• Advanced analytics
• Artificial intelligence (AI)
• Data science and strategy
• Executive liability
• Predictive modeling

Mike joined Sedgwick in January 2018 and currently oversees property America’s TPA operations and delegated authority. Starting his career in claims in 1988 as an adjuster trainee in Tampa, Florida, Mike has held increasingly responsible positions across the country, eventually becoming an officer at three major multiline P&C carriers. Mike graduated with distinction from Eckerd College in St. Petersburg, Florida, earning a Bachelor of Arts in Business Management. He also holds CPCU and AIC designations from The Institutes.

Mike’s areas of expertise are:

• Delegated authority
• Lloyd’s of London

Steve serves as the chief executive leader of EFI Global, our global forensic engineering, fire investigation, and environmental consulting company with operations in Australia, Belgium, Brazil, Canada, Colombia, Denmark, France, Ireland, Mexico, Netherlands, New Zealand, Singapore, South Africa, Spain, United Kingdom, and United States. He has nearly 30 years of management experience, including leading multi-disciplined engineering consulting companies, and has spent the last 14 years providing executive oversight for property and casualty insurance services businesses. Prior to his career in claims, Steve served in various progressively responsible positions in construction and commercial building services. Additionally, he has been a testifying expert in numerous courts and jurisdictions.

Steve’s areas of expertise include:

• Emergency response
• Engineering failure analysis
• Environmental consulting
• Laboratory testing
• Origin and cause investigations
• Specialty consulting

Brad is responsible for identifying and leading growth into emerging and specialty markets. With over 30 years of experience in designing and advising risk management strategies for Fortune 100 and complex enterprises, Brad has spent the last 20+ years at Sedgwick, specializing in the consulting and design of outsourced professional services solutions.

Brad’s areas of expertise include:

• Auto claims management, appraisal and direct repair
• Legal administration and class action
• Product recall

Jeff has three decades of experience in the claim management industry, currently leading the carrier and captive client service teams at Sedgwick. Throughout his career, Jeff has focused on strategic leadership and delivering exceptional client services.  He has led high performing teams for both carrier and TPAs dedicated to client satisfaction.

Jeff’s areas of expertise include:

• Outsourced carrier programs
• Captive programs
• Strategic partnerships
• Claims management leadership
• Claim trend analytics