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October 27, 2023
Chris Bakes, managing director, auto solutions and Telly Berry, director, vendor management
Imagine the possibilities at SEMA 2023: maintaining a carrier mindset and fueling a customer-focused approach

Across the auto industry, trends range from lengthy cycle times and high indemnity costs to inefficient repair processes. This can often mean having to make a dozen calls to solve each challenge. But what if carriers and third party administrators (T…

October 27, 2023 by Chris Bakes, managing director, auto solutions and Telly Berry, director, vendor management
Blog
September 01, 2023
Wayne Mitchell
global director, sales and marketing
U.S. lawmakers revisit regulations for autonomous vehicles

The U.S. National Highway Traffic Safety Administration (NHTSA) indicated that it plans to publish a notice of proposed rulemaking on automated driving systems (ADS) this fall. Simultaneously, several members of the U.S. House of Representatives are …

September 01, 2023 by Wayne Mitchell, global director, sales and marketing
Blog
August 01, 2023
Chris Bakes, managing director, auto solutions, Kyle Dunlap, AVP, client management services and Jason Kurutz, director, product management and business strategy
Creating care-focused options for improved fleet resilience and safer driver behavior

Within the transportation and logistics arena, automotive fleet operators face unique and complex claims challenges related to cycle times, costs and safety. Whether serving a commercial leasing firm, corporate vehicle fleet, or trucking and transpor…

August 01, 2023 by Chris Bakes, managing director, auto solutions, Kyle Dunlap, AVP, client management services and Jason Kurutz, director, product management and business strategy
Blog
July 10, 2023
Barry Porter
quality assurance team lead, auto appraisals
Auto technology advances may complicate hurricane response

Automotive industry stakeholders are watching closely as hurricane season brews in the Atlantic. The auto sector — already strained by lingering supply chain disruptions, parts shortages, rising costs and insufficient skilled laborin the repair…

July 10, 2023 by Barry Porter, quality assurance team lead, auto appraisals
Blog
June 28, 2023
Barry Porter, claims quality team lead and Jarred Eckman, quality assurance specialist
EVs introduce new challenges for companies, customers and insurers

Slowly but surely, electric vehicles (EVs) will become a fixture in modern day life. But as the market continues to grow, there are new challenges for companies, customers and insurers to consider. EVs use parts and technology that present unique ris…

June 28, 2023 by Barry Porter, claims quality team lead and Jarred Eckman, quality assurance specialist
Blog
June 09, 2023
Chris Harvey
VP, crisis solution
U.S. product recalls hit four-year high in first quarter of 2023

Data from the first quarter of 2023 shows that product recalls across the U.S. automotive, consumer product, food and beverage, medical device, and pharmaceutical industries increased 14.2% from the previous quarter. As reported in Sedgwick brand pro…

June 09, 2023 by Chris Harvey, VP, crisis solution
Blog
April 14, 2023
Chris Occleshaw
recall consultant
European Union automotive industry will go zero emissions by 2035

The European Union will officially adopt legislation to end sales of new petrol- or diesel-powered vehicles beginning in 2035 after EU Member States gave final approval to the law in late March. The final vote on the legislation was originally schedu…

April 14, 2023 by Chris Occleshaw, recall consultant
Blog
March 13, 2023
Max Koonce, chief claims officer, and David Guaragna, SVP, operations
Inflation and the current claims landscape

Price increases can be seen across all industries — from food and fuel to construction and manufacturing. When we look at the claims industry, these same factors are influencing costs in workers’ compensation, auto and property claims. Inflati…

March 13, 2023 by Max Koonce, chief claims officer, and David Guaragna, SVP, operations
Blog
January 09, 2023
Wayne Mitchell
global director, sales and marketing
Cybersecurity threats in the automotive industry

In the past decade, legislators and federal agencies have introduced legislation to counter cyberattacks across many industries, including automotive. With the rise of autonomous vehicles, a variety of concerns have been laid out as several third-par…

January 09, 2023 by Wayne Mitchell, global director, sales and marketing
Blog
December 22, 2022
Chris Mayo - senior vice president, operations | James Paprocki - managing director | Clint Christman - vice president, client services
Cultivating concierge-level service

Over the course of the COVID-19 pandemic, our industry has adopted technology more rapidly. As a result, we’ve found new opportunities to incorporate digital solutions that streamline and enhance the claims process — from field apps to intuitiv…

December 22, 2022 by Chris Mayo - senior vice president, operations | James Paprocki - managing director | Clint Christman - vice president, client services
Blog
December 19, 2022
Chris Frechette
vice president, liability practice
Reevaluating no-fault auto insurance: a tale of two PIP states

The promise of savings and disenchantment with the time and cost of litigating automobile claims in the courts gave rise to “personal injury protection” (PIP) and a “no-fault” approach to auto insurance in the 1970s. Under this system, the injured pa…

December 19, 2022 by Chris Frechette, vice president, liability practice
Blog
December 09, 2022
Milly Karlsen - team leader, motor accident, Norway
New year, new e-scooter liability rules and regulations

Read this in Norwegian. Electric scooters (or e-scooters) have become increasingly popular. Several commercial operators have established themselves — in cities and residential areas — as a method of transportation that can be rented usi…

December 09, 2022 by Milly Karlsen - team leader, motor accident, Norway
Blog
October 28, 2022
Chris Bakes, managing director, auto solutions, and Jason Kurutz, director, product management and business strategy
Expand your view at SEMA 2022

Strategic partnerships in the auto damage space provide the opportunity for insurance carriers, appraisers, adjusters, repair facilities, vehicle owners and fleet managers to work toward a shared goal: bringing vehicles back to pre-loss condition. Es…

October 28, 2022 by Chris Bakes, managing director, auto solutions, and Jason Kurutz, director, product management and business strategy
Blog
August 25, 2022
Chris Bakes, managing director, auto solutions; Jason Kurutz, director, product management and business strategy; and James Paprocki, managing director
Economic turmoil fuels the rising cost of auto claims

For more than two years, news of global economic fluctuation — driven by the fallout of COVID-19 and a variety of climatic, geopolitical and other factors — has dominated financial headlines. The automotive industry is, of course, not imm…

August 25, 2022 by Chris Bakes, managing director, auto solutions; Jason Kurutz, director, product management and business strategy; and James Paprocki, managing director
Blog
May 24, 2022
Chris Frechette
vice president, liability practice
Electric vehicles: understanding potential exposures and mitigating claims

Advances in battery technologies and environmental concerns continue to bolster a growing interest in the adoption of electric vehicles (EVs). With the proliferation of EVs come new challenges for insurers. Traditional models for underwriting interna…

May 24, 2022 by Chris Frechette, vice president, liability practice
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