SOLUTIONS | AUTO
Auto claims solutions
A better way to manage auto claims, supported by experienced colleagues and powered by the industry’s most advanced technology.
![Auto/Motor 2 Rectangle shape overlay](https://www.sedgwick.com/wp-content/themes/sedgwick-1/assets/images/long-rectangle-overlay.png)
First- and third-party auto claims management
Sedgwick’s end-to-end auto solution offers first- and third-party auto liability claims management, loss adjusting and program administration, as well as comprehensive appraisal and product recall services specific to the automotive space. With our experienced team and advanced technology, we are able to provide a full range of customizable services to help insurance carriers, fleet management companies and corporate customers manage first- and third-party auto losses.
End-to-end auto claims solutions
After an auto loss, you can depend on Sedgwick to manage your day-to-day claims business. As your end-to-end auto outsourcing partner, we offer customized solutions to get your people and business back on the road. The scale and scope of our auto solutions, coupled with enhanced digital support, provides an unprecedented customer experience.
Auto solutions
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Auto appraisals
Not only do we have a network of dedicated field appraisers who are experts in the industry, we back our network with highly qualified, service-oriented colleagues.
![Auto/Motor 5 24 2370 01 02 25 SEDG CAT Auto Appraisal Image](https://www.sedgwick.com/wp-content/uploads/2025/01/24-2370_01-02-25_SEDG_CAT-Auto-Appraisal_Image.png)
Auto CAT appraisals
When a weather catastrophe occurs, having a partner to manage the auto appraisal process can help control costs and improve the outcome. Sedgwick can help.
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Claims administration
We have brought together the best of our services for auto liability claims management including personal injury protection (PIP) medical bill review, appraisals, direct repair program, recall and loss adjusting.
![Auto/Motor 9 An automobile up on a lift in an auto repair shop.](https://www.sedgwick.com/wp-content/uploads/2023/12/auto-direct-repair-network_2x.jpg)
Direct repair program network
Our auto direct repair program offers a complete solution that connects clients and carriers with high quality repair facilities coast to coast.
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Major case unit
Our major case unit helps clients handle high-complexity and large exposure transportation claims. The team provides investigations and collaborates with defense counsel to control costs and minimize the risk for exceptionally high jury awards.
![Auto/Motor 13 Auto damage ‘photos only solution](https://www.sedgwick.com/wp-content/uploads/2025/01/Auto-damage-‘photos-only-solution.jpg)
Photos only solution
When an auto incident occurs, we provide quality appraisers to inspect the damage, take photos and document key claim-related information.
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Specialty and heavy equipment
When auto or property damage occurs, obtaining an accurate estimate is a critical step in determining overall claim costs. With a national network of independent appraisers, Sedgwick offers comprehensive desk review services for all your claims needs.
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Surge staffing
Whether you need colleagues for short-term or long-term assignments, we can quickly ramp up and provide the resources needed to manage the workload — no matter the size.
![Auto/Motor 19 Direct repair program network 1](https://www.sedgwick.com/wp-content/uploads/2024/04/Direct-repair-program-network-1.png)
Paintless dent repair (PDR)
When hailstorms occur, the damage to vehicles can be extensive. The repair process can be time-consuming and challenging for body shops not equipped to handle these repairs.
Auto adjuster training
Vale Training now offers virtual and live/hybrid options for select auto training courses. Available programs range from automotive and heavy equipment to tractor trailer and/or electric vehicle programs.
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![Auto/Motor 2 Rectangle shape overlay](https://www.sedgwick.com/wp-content/themes/sedgwick-1/assets/images/long-rectangle-overlay.png)
NEWS AND INSIGHTS
Contact us
Submit this form if you are interested in learning more about auto loss adjusting or other auto claim solutions. If you need assistance with an existing claim, please
THIS SERVICE IS AVAILABLE IN:
Australia
Belgium
China
Denmark
Finland
France
Germany
Guam
Ireland
Italy
Japan
Korea
Kuwait
Malaysia
Netherlands
New Zealand
Norway
Portugal
Singapore
Spain
Sweden
United Arab Emirates
United Kingdom
United States
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