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June 15, 2022
Adam Fisher
chief data officer
How data and AI/ML are shaping the future of claims management

The volume of claims processed every day and the amount of data attributed to those claims is growing. But what we’re doing with data within the claims management space is constantly changing. And while risk factors must be considered, we’ve only beg…

June 15, 2022 by Adam Fisher, chief data officer
Blog
July 28, 2017
Andrea Buhl, SVP Clinically Integrated Medical Program
Accuracy is a commodity

The consequences of initial care direction Accurate initial care direction can make all the difference in the outcome of a workers' compensation claim. When experienced clinicians are engaged and referencing proven triage guidelines, their guidanc…

July 28, 2017 by Andrea Buhl, SVP Clinically Integrated Medical Program
Blog
May 26, 2017
Jon Wroten, Senior Vice President, Regulatory Compliance & Quality, Sedgwick
Benchmarking for excellence

Tom Peters the business guru, thought leader and author of the #1 national best-seller In Search of Excellence, says "Excellent firms don't believe in excellence – only in constant improvement and constant change." Excellence is something all busi…

May 26, 2017 by Jon Wroten, Senior Vice President, Regulatory Compliance & Quality, Sedgwick
Blog
July 26, 2015
Scott Rogers
Chief client officer
Big data: Analytics and trends

I think by now most would agree that “big data” is more of a catch phrase that encapsulates all things data, including interconnectivity of data repositories, trend analysis, benchmarking, predictive analytics and claim level interventions. Big dat…

July 26, 2015 by Scott Rogers, Chief client officer
Blog
April 07, 2015
Tim Over
SVP Specialty Operations
Healthcare consolidation and its impact on liability claims outcomes

Not that long ago, the insurance industry, if not the business world, was rocked when Connecticut General and INA merged to form CIGNA. Today, mergers and acquisitions are a common everyday occurrence. Once an M&A announcement has been made publ…

April 07, 2015 by Tim Over, SVP Specialty Operations
Blog
January 30, 2014
Measuring and analyzing the “biggest” cost of risk

I was recently asked to consider whether and how effective workers' compensation reporting really was and whether or not anyone had a truly helpful and effective view into true WC cost of risk (COR) and its related trends. In fact, having spent muc…

January 30, 2014
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