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Posts related to ‘CPSC’

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December 24, 2020
Jeremy Schutz
Recalls likely to skyrocket as CPSC shuts down port inspections across the US

Just in time for the holiday season, USA Today reveals the Consumer Product Safety Commission (CPSC) pulled inspectors from ports around the country in mid-March due to COVID-19. The shutdown continued to September, meaning inspectors were not at the…

December 24, 2020 by Jeremy Schutz
Blog
June 18, 2020
Jeremy Schutz
The CPSC’s new ombudsman can be useful to manufacturers who pay attention

The Consumer Product Safety Commission (CPSC) is continuing full steam ahead despite the coronavirus pandemic, recently announcing Dr. Jonathan Midgett as its appointed Consumer Ombudsman. According to the CPSC, the Consumer Ombudsman is a new pos…

June 18, 2020 by Jeremy Schutz
Blog
June 03, 2020
Jeremy Schutz
Appliance maker Mueller Austria sets precedent for consumer product recalls

Heads up consumer product companies: There’s something new in recall communications that may change expectations for everyone. As you may have seen, appliance maker Mueller Austria has issued a joint news release with the Consumer Product Safety C…

June 03, 2020 by Jeremy Schutz
Blog
October 30, 2019
Amanda Combs
recall consultant
Infant bedding in Consumer Reports' crosshairs, CPSC scrutiny to follow

For parents, especially first-time moms and dads, learning the do’s and don’ts of raising a child is like drinking from a firehose. But parents aren’t the only ones facing information overload when it comes to all the products on the market and th…

October 30, 2019 by Amanda Combs, recall consultant
Blog
August 28, 2019
Amanda Combs
recall consultant
Pressure rises at CPSC over home elevators

The Consumer Product Safety Commission has been in the hot seat lately, criticized for its handling of recent children’s and infant product recalls. The latest chapter in the “failure to act” saga features in-home elevators that are putting children …

August 28, 2019 by Amanda Combs, recall consultant
Blog
August 14, 2019
Steve Jaworowski
Following Fisher-Price and Britax recalls, tensions at CPSC rise

The Consumer Product Safety Commission has been in the hot seat lately, criticized for its handling of recent children’s and infant product recalls. The latest chapter in the “failure to act” saga features in-home elevators that are putting children …

August 14, 2019 by Steve Jaworowski
Blog
April 30, 2019
Matt Walker
Buyer (and seller) beware of recalled items

Most consumers are aware that it’s illegal for retailers to sell products that have been recalled—the large fines resulting from these violations, often totaling millions of dollars, tend to receive a fair amount of media coverage. After all, i…

April 30, 2019 by Matt Walker
Blog
April 16, 2019
Chris Harvey
VP, crisis solution
How emerging technologies can both improve and exacerbate product recalls

Advances in technology tend to be mixed blessings for product recalls. They often introduce new product safety vulnerabilities while, at the same time, may offer new capabilities that improve recall efficacy. The impact of technologies like artifici…

April 16, 2019 by Chris Harvey, VP, crisis solution
Blog
April 02, 2019
Ryan Gooley
Regulatory response heats up as more young people start using e-cigarettes and vaping products

Thanks in large part to aggressive marketing and appealing flavors, smoking e-cigarettes or vaping has rapidly escalated from a fad to an issue that many experts are considering a public health epidemic—particularly for teens and pre-teens. Whi…

April 02, 2019 by Ryan Gooley
Blog
March 12, 2019
Chris Harvey
VP, crisis solution
Product recall horror stories: Four top causes of sleepless nights

Sleeplessness is a common malady of business leaders whose companies have had to undergo a product recall. When a recall hits home, how well a company prepares for and manages the recall requirements can mean the difference between preserving custome…

March 12, 2019 by Chris Harvey, VP, crisis solution
Blog
February 05, 2019
Jeremy Schutz
Improving response rates with direct notifications: How to get consumers to play ball

It’s no surprise that notifying consumers directly about product recalls is the most effective way to get dangerous products out of circulation. What is surprising is how much more effective direct notifications are, and why manufacturers and retaile…

February 05, 2019 by Jeremy Schutz
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