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March 20, 2023
Ruth Leggett, CEO, Ireland, Sedgwick, and Angela Hornby, director of capability, Australia, Sedgwick
Pressure-proofing the workforce for 2023

Though the workforce upheaval sparked by the COVID-19 pandemic and other global factors has begun to subside somewhat, employers will surely continue to feel tremors in 2023 and likely beyond. Seismic business, social and political shifts are still s…

March 20, 2023 by Ruth Leggett, CEO, Ireland, Sedgwick, and Angela Hornby, director of capability, Australia, Sedgwick
Blog
March 16, 2023
Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy
Managing lost workdays and medical costs with nurse triage

On-the-job injuries present a variety of challenges for impacted employees and their employers. In today's podcast we are joined by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy who discuss what clinical co…

March 16, 2023 by Beth Burry, managing director, clinical programs and Jo Copeland, SVP design and strategy
Blog
March 15, 2023
Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Accounting for absenteeism: optimizing leave programs with a focus on care and engagement

If 2022 was the year of returning to work, 2023 is about keeping workers engaged. The global shift to remote work triggered by the COVID-19 pandemic may have shown us that employees can be productive without setting foot in an office, but both remote…

March 15, 2023 by Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Blog
March 13, 2023
Max Koonce, chief claims officer, and David Guaragna, SVP, operations
Inflation and the current claims landscape

Price increases can be seen across all industries — from food and fuel to construction and manufacturing. When we look at the claims industry, these same factors are influencing costs in workers’ compensation, auto and property claims. Inflati…

March 13, 2023 by Max Koonce, chief claims officer, and David Guaragna, SVP, operations
Blog
February 09, 2023
Scotty Benton, VP, workers’ compensation practice; Reema Hammoud, AVP, clinical pharmacy; Laura Oslund, senior risk services consultant; and Rich Wirth, SVP, risk services
Drug use in the workplace: Know the facts

The statistics regarding drug use among the American workforce are alarming. Drugs can adversely affect a person’s judgment, reaction time, attentiveness, dexterity, cognitive function, productivity and more. It’s not hard to imagine how an employee …

February 09, 2023 by Scotty Benton, VP, workers’ compensation practice; Reema Hammoud, AVP, clinical pharmacy; Laura Oslund, senior risk services consultant; and Rich Wirth, SVP, risk services
Blog
February 07, 2023
Mara Petrovsky, SVP of colleague experience and Josh Smith, head of global talent management
Continuing education seen as a "must have" among employees

Supporting an atmosphere of learning by offering ongoing professional development opportunities enables employees to keep their skills sharp, gain new proficiencies, and enjoy personal and professional growth. For employers, providing access to corpo…

February 07, 2023 by Mara Petrovsky, SVP of colleague experience and Josh Smith, head of global talent management
Blog
January 18, 2023
Adam Morell, JD - AVP, product compliance and Audrey Bryan - director, operations
Changing workplace accommodation requests and litigation trends

New state leave laws, changing employee expectations and long COVID are driving change when it comes to accommodations. As workers increasingly expect their employers to provide safety nets in supporting their physical and mental health, states are c…

January 18, 2023 by Adam Morell, JD - AVP, product compliance and Audrey Bryan - director, operations
Blog
December 07, 2022
Mason Bartleson, VP, process design and operational excellence, and Scott Richardson, EVP, property loss adjusting
Three pillars of innovative property claims management

Insurance carriers are continually looking for ways to process claims faster without sacrificing quality and to improve the claims experience for their valued policyholders. Many have turned to the burgeoning field of insurtech but have encountered c…

December 07, 2022 by Mason Bartleson, VP, process design and operational excellence, and Scott Richardson, EVP, property loss adjusting
Blog
November 22, 2022
Kimberly George, global head, innovation and product development, and Malcolm Hughes, executive chairman, Ireland
Accident and health coverage: the right care when things go wrong

If we’ve learned anything from the past few years, it’s to expect the unexpected. Illness can strike at any moment. Accidents happen. Flights are delayed or canceled without warning. Luggage might not arrive at its intended destination. Supply chain …

November 22, 2022 by Kimberly George, global head, innovation and product development, and Malcolm Hughes, executive chairman, Ireland
Blog
November 21, 2022
Dr. Paul Peak
vice president, clinical pharmacy
The dopamine detox trend: reconnecting by disconnecting

Every 10 to 12 minutes. That’s how often we, on average, reach out to grab our smartphones each day. Whether we do so consciously or subconsciously, it equates to between 80 and 110 daily touches of our devices. Smartphones have transformed the way w…

November 21, 2022 by Dr. Paul Peak, vice president, clinical pharmacy
Blog
November 15, 2022
Lisa Orr, senior human factors consultant and Laura Oslund, senior risk services consultant
Workplace safety: reducing injury risks for first-year employees

A core principle in risk services, one of the most effective ways to support employee safety and well-being and control workers’ compensation costs is to prevent on-the-job injuries from occurring in the first place. A population group that presents …

November 15, 2022 by Lisa Orr, senior human factors consultant and Laura Oslund, senior risk services consultant
Blog
November 10, 2022
Rosemarie McMorris-Alexander, claims operations manager
Finding balance for employees and improving productivity

The pandemic encouraged many workers to reconsider their priorities and attitudes toward their professional and personal lives. As a result, employers were given a unique opportunity to gain insights about how to support their employees. Across indus…

November 10, 2022 by Rosemarie McMorris-Alexander, claims operations manager
Blog
November 03, 2022
Scotty Benton, VP, workers’ compensation practice; Reema Hammoud, AVP, clinical pharmacy; Laura Oslund, senior risk services consultant; and Rich Wirth, SVP, risk services
Drug use in the workforce — and what employers can do about it

The statistics regarding drug use among the American workforce are alarming. An estimated one in 12 U.S. workers has a substance use disorder (SUD), and more than half of all adults diagnosed with an SUD are employed full-time. Many more members of t…

November 03, 2022 by Scotty Benton, VP, workers’ compensation practice; Reema Hammoud, AVP, clinical pharmacy; Laura Oslund, senior risk services consultant; and Rich Wirth, SVP, risk services
Blog
October 27, 2022
Kimberly George - global head, innovation and product development and Shane O'Dea - head of strategic partnerships and programs, workers compensation
PIEF recap: the power of influence

Most personal injury and workers compensation schemes around the globe are focusing on the injured worker being at the center of everything they do. When we take a step back and look at the power of influence, we can improve claims outcomes and eleva…

October 27, 2022 by Kimberly George - global head, innovation and product development and Shane O'Dea - head of strategic partnerships and programs, workers compensation
Blog
October 27, 2022
Bryon Bass, SVP, workforce absence, and Adam Morell, AVP, product compliance
Accommodating cognitive limitations in the workplace

We know from scientific studies and anecdotal evidence that “brain fog” is among the most common symptoms of long COVID. According to the Solve Long COVID Initiative, 58% of people with post-COVID symptoms lasting seven months or longer have experien…

October 27, 2022 by Bryon Bass, SVP, workforce absence, and Adam Morell, AVP, product compliance
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