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July 06, 2022
Dr. Teresa Bartlett, senior medical officer and Andy Kovacs, manager of risk services
Coping with the summer heat wave and keeping workers safe

With summer underway in the Northern Hemisphere, and above-normal temperatures expected in many areas, the heat is on many of our minds. In this podcast, we are joined by Dr. Teresa Bartlett, senior medical officer and Andy Kovacs, manager of risk se…

July 06, 2022 by Dr. Teresa Bartlett, senior medical officer and Andy Kovacs, manager of risk services
Blog
June 30, 2022
Lauren Glover
head of specialist care, UK
Digital doesn’t always click

The pandemic drove ‘tech-celeration’ around the world as almost everything went online – from health consultations to shopping, banking and exercise classes. The digital economy soared as new solutions were devised to meet a wide range of lockdown is…

June 30, 2022 by Lauren Glover, head of specialist care, UK
Blog
June 27, 2022
Beth Burry-Jackson
SVP, managed care operations
Improving outcomes: PTSD in the workplace

Post-traumatic stress disorder (PTSD) claims can be particularly tricky due to the shifting nature of the diagnosis. Greater awareness around mental health is helpful, but there are several factors that greatly impact a patient’s outcome. The challen…

June 27, 2022 by Beth Burry-Jackson, SVP, managed care operations
Blog
June 16, 2022
Guest author: Dr. Raymond Shelton
Training before tragedy: empathy and trauma in the claims process

Foreword by Mike Leslie, VP of sales, temporary housing, Sedgwick After a property loss, many insureds experience trauma as they work through the stages of grief for their damaged home, precious family heirloom or priceless photos. Processing the lo…

June 16, 2022 by Guest author: Dr. Raymond Shelton
Blog
June 08, 2022
Shane O'Dea
head of strategic partnerships and programs, workers' compensation
Global insights: adopting an advocacy approach to workers’ compensation

Regardless of geographic location, when an injured worker is unfamiliar with the workers’ compensation journey it can be daunting to navigate on their own. It may lead to frustration, fear, disengagement, and further harm to their mental health. Ther…

June 08, 2022 by Shane O'Dea, head of strategic partnerships and programs, workers' compensation
Blog
June 01, 2022
Dr. Paul Peak
vice president, clinical pharmacy
Sounding the alarm on ill-advised physician dispensing of topicals

From higher prices at the gas pump to increased costs at the grocery store, we’re all feeling the effects of inflation. Many of the proposed solutions — like fixing supply chain disruptions, increasing computer-chip production, and raising inte…

June 01, 2022 by Dr. Paul Peak, vice president, clinical pharmacy
Blog
May 17, 2022
Dr. Teresa Bartlett managing director, senior medical officer and Mark Debus, MSW, LCSW manager, behavioral health services
Addressing mental health concerns

Many of those who became accustomed to remote arrangements during the pandemic fear they will lose their work-life balance upon returning to the office. Meanwhile, others feel they will gain social engagement and a sense of connectedness. For employe…

May 17, 2022 by Dr. Teresa Bartlett managing director, senior medical officer and Mark Debus, MSW, LCSW manager, behavioral health services
Blog
May 16, 2022
Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
Supporting the workforce in today’s challenging landscape

The COVID-19 pandemic has forever changed the face of the workforce. Much like an individual who survived a near-death experience, workers around the world have en masse taken stock of their lives during the past two years, reconsidering their priori…

May 16, 2022 by Kimberly George, global head, innovation and product development and Dr. Teresa Bartlett, senior medical officer
Blog
May 06, 2022
Beth Burry-Jackson
SVP, managed care operations
Making a difference: a celebration of nurses

An interview with Beth Burry, SVP, managed care operations In celebration of May being Nurses Month, we (virtually) sat down with Beth Burry to learn more about the important roles nurses play at Sedgwick. Tell us about your position. As senior …

May 06, 2022 by Beth Burry-Jackson, SVP, managed care operations
Blog
April 28, 2022
Michelle Hay, global chief people officer, Mara Petrovsky, SVP colleague experience and Josh Smith, head of global talent management
The war for talent: attracting the Gen Z workforce

Among the most talked-about topics in human resources today is the “war for talent.” Organizations in every sector are struggling to attract and retain employees for critical positions as they feverishly plan for operating in a post-COVID world. Fr…

April 28, 2022 by Michelle Hay, global chief people officer, Mara Petrovsky, SVP colleague experience and Josh Smith, head of global talent management
Blog
April 19, 2022
Mark Debus, MSW, LCSW
manager, behavioral health services
Handling employees’ emotional fallout when returning to the office

Over the past two years, workers’ resilience has been repeatedly tested and challenged. As a result, many are stronger, more agile, and more adaptive than ever before. At the same time, many workers are drained and reeling from the toll of grief, los…

April 19, 2022 by Mark Debus, MSW, LCSW, manager, behavioral health services
Blog
April 15, 2022
Kim Krauss
managing director, global marketing and communications
Championing a better world for animals (and their humans)

The human-animal connection has always been strong; for many of us, our pets are considered four-legged family members. In fact, studies show that interacting with pets can improve your health and wellbeing — whether that’s by encouraging you t…

April 15, 2022 by Kim Krauss, managing director, global marketing and communications
Blog
April 14, 2022
Lisa Orr
senior human factors consultant
Ergonomics at work: creating a safer environment at home and in the office

The rapid shift to work-from-home arrangements during the COVID-19 pandemic meant that many remote work setups were quickly put together without long-term considerations in mind. Given that two years have passed since the start of the pandemic, now i…

April 14, 2022 by Lisa Orr, senior human factors consultant
Blog
April 13, 2022
Bryon Bass, SVP, workforce absence, and Max Koonce, chief claims officer
Long COVID cases in the workforce — and what employers should be doing about it

Long COVID is an umbrella term for cases in which people experience symptoms related to COVID-19 long after the standard expected recovery period. According to the World Health Organization definition, symptoms “generally have an impact on everyday f…

April 13, 2022 by Bryon Bass, SVP, workforce absence, and Max Koonce, chief claims officer
Blog
April 12, 2022
Max Koonce
chief claims officer
3 claims complexities driving today’s discussions and tomorrow’s decisions

You may remember the days when claim reporting lag times, introduction of medical cost containment, and assessment of soft tissue injuries were common conversation drivers for claims professionals. Despite the host of new intricacies and nuances, the…

April 12, 2022 by Max Koonce, chief claims officer
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