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November 22, 2022
Kimberly George, global head, innovation and product development, and Malcolm Hughes, executive chairman, Ireland
Accident and health coverage: the right care when things go wrong

If we’ve learned anything from the past few years, it’s to expect the unexpected. Illness can strike at any moment. Accidents happen. Flights are delayed or canceled without warning. Luggage might not arrive at its intended destination. Supply chain …

November 22, 2022 by Kimberly George, global head, innovation and product development, and Malcolm Hughes, executive chairman, Ireland
Blog
October 10, 2022
Rebecca Sherman
clinical behavioral health specialist
Mental wellness: awareness to action

Oct. 10 is World Mental Health Day, a time designated for education around mental health issues and mobilizing efforts to support people around the globe. This topic is important to me not only because I’m a licensed clinical social worker and claims…

October 10, 2022 by Rebecca Sherman, clinical behavioral health specialist
Blog
September 28, 2022
Adam Morell, AVP, product compliance, and Bridget Caswell, director, product compliance and statutory administration
No easy feat: administering leave benefits across state lines

There is no federal requirement for U.S. employers to provide paid leave benefits to their employees. While the Family and Medical Leave Act (FMLA) offers leave with job protection to eligible employees for qualifying events, employers are not requir…

September 28, 2022 by Adam Morell, AVP, product compliance, and Bridget Caswell, director, product compliance and statutory administration
Blog
August 17, 2022
Scott Alcock
corporate counsel and national human resources manager, New Zealand
The workplace revolution

The competition to attract and retain talent has never been more challenging, and it’s driving a global workplace revolution. The pandemic made everyone think long and hard about what really matters – work-life balance, pay, benefits and career oppor…

August 17, 2022 by Scott Alcock, corporate counsel and national human resources manager, New Zealand
Blog
August 11, 2022
David Reed, global head of talent acquisition and Heather Lawley, global head of DEI & ESG
How to grow with the changing workforce

The labor force is constantly evolving, but the past several years have brought new and unexpected shifts in economic uncertainty, labor force dynamics and new modes of working. It isn’t growing, just a different mix. As the workforce continues to ch…

August 11, 2022 by David Reed, global head of talent acquisition and Heather Lawley, global head of DEI & ESG
Blog
August 10, 2022
Shane O'Dea
head of strategic partnerships and programs, workers compensation
Paving the way for improved recovery and return to work outcomes

When an employee is unable to work due to an illness or injury, early communication is key to improving recovery and return to work outcomes. In fact, research in Australia suggests that when contact is made with an injured worker within the first th…

August 10, 2022 by Shane O'Dea, head of strategic partnerships and programs, workers compensation
Blog
August 04, 2022
Adam Morell, JD
assistant vice president, product compliance
The 4 building blocks of a strong return to work program

When an employee is unable to work due to an illness or injury, employers are responsible for creating a safe, supportive environment for them to return to. But it doesn’t have to be an “all or nothing” approach. There are several ways to take care o…

August 04, 2022 by Adam Morell, JD, assistant vice president, product compliance
Blog
July 21, 2022
Marwan Shiblaq
president, workforce absence
Leading with empathy

The midst of a pandemic is an interesting and exciting time to assume responsibility for a team of more than 8,000 people. Had I been appointed president of workforce absence pre-COVID, I would have embarked on a coast-to-coast tour of our offices to…

July 21, 2022 by Marwan Shiblaq, president, workforce absence
Blog
July 18, 2022
Katey Bey, global head of total rewards and David Reed, global head of talent acquisition
Rethinking benefits as part of a broader recruitment and retention strategy

Fluctuation in the workforce has prompted employers to invest more resources, think creatively, and refocus on collaboration, communication and support for the needs of employee populations. Pay is still the key differentiator and primary focus for c…

July 18, 2022 by Katey Bey, global head of total rewards and David Reed, global head of talent acquisition
Blog
July 06, 2022
Bridget Caswell, director of product compliance; and Jennifer Dama, operations communications consultant
Making flexible work models work

Necessity has proved to be the mother of invention when it comes to adopting alternative work models. What many employers originally anticipated to be a brief sojourn into flexible work is now going on two-plus years. Despite the lack of strategic pl…

July 06, 2022 by Bridget Caswell, director of product compliance; and Jennifer Dama, operations communications consultant
Blog
April 19, 2022
Mark Debus, MSW, LCSW
manager, behavioral health services
Handling employees’ emotional fallout when returning to the office

Over the past two years, workers’ resilience has been repeatedly tested and challenged. As a result, many are stronger, more agile, and more adaptive than ever before. At the same time, many workers are drained and reeling from the toll of grief, los…

April 19, 2022 by Mark Debus, MSW, LCSW, manager, behavioral health services
Blog
October 14, 2021
Andrew Berg
AVP, Operations
Mental health-related absence: Trends and predictions

Employee mental health is becoming a greater focus among business leaders as it can significantly impact organizational productivity and performance. Production demands, financial worries and chronic pain — not to mention the uncertainty around…

October 14, 2021 by Andrew Berg, AVP, Operations
Blog
May 07, 2021
Donny Phillips, business development manager and Jeffrey Burmeister, client services manager
Unemployment fraud hits home – Be aware of fake claims

Imagine getting a letter in the mail telling you about your unemployment benefits when you still have a job. Not only is it puzzling, it may leave you wondering what to do next. This type of fraudulent activity related to unemployment claims has been…

May 07, 2021 by Donny Phillips, business development manager and Jeffrey Burmeister, client services manager
Blog
April 30, 2021
Shawn Johnson, managing director, workforce absence and Adam Morell, JD, director, national compliance, ADA accommodations
Blurring the lines between accommodations

As employers reimagine their return to work programs and strategies, they often wonder about the difference between traditional return to work programs and accommodations afforded under the Americans with Disabilities Act (ADA). At RIMS LIVE 2021, we…

April 30, 2021 by Shawn Johnson, managing director, workforce absence and Adam Morell, JD, director, national compliance, ADA accommodations
Blog
August 06, 2020
Bryon Bass
SVP Workforce Absence
Furlough FAQs

Among the many issues employers are facing in the wake of the spread of COVID-19 is the possibility of furloughs, temporary location closings and short-term layoffs. Not only are these actions devastating and challenging for individuals and teams, th…

August 06, 2020 by Bryon Bass, SVP Workforce Absence
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