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March 21, 2023
Ian Muress
CEO, international
Reflections on 45 years in the claims business

As recently announced, I am stepping down from my position as CEO of Sedgwick’s international operations to pursue retirement at the end of this month. I have spent my entire 45-year career working in claims, and this industry has afforded me opportu…

March 21, 2023 by Ian Muress, CEO, international
March 17, 2023
Chris Occleshaw
recall consultant
European product recalls increased in 2022, with heightened regulatory activity expected in 2023

According to Sedgwick’s 2023 State of the Nation Recall Index report, product recalls in five key European sectors increased in 2022 for the second consecutive year. The 10,545 recall events in 2022 represent a 4.3% increase over 2021 numbers for the…

March 17, 2023 by Chris Occleshaw, recall consultant
March 07, 2023
David Stills
senior vice president, carrier and risk practice
Gaining confidence in compliance

In a world of constant change and evolving challenges, risks are more interconnected than ever. Considering the speed at which news travels, the heavy focus on environmental, social and governance (ESG), and the daunting geopolitical environment, org…

March 07, 2023 by David Stills, senior vice president, carrier and risk practice
March 07, 2023
Nigel Lambert
liability technical and audit manager
Property disrepair claims – An awakening

The UK media have extensively reported on the issue of mould caused by property disrepair following the death of Awaab Ishak. The Coroner issued a Regulation 28: report to prevent further deaths to The Department for Levelling Up, Housing and Communi…

March 07, 2023 by Nigel Lambert, liability technical and audit manager
March 03, 2023
Curtis Anderson - forensic mechanical engineer, P.E. and Christopher Baisch - forensic electrical engineer, P.E.
Dramatic growth in the veterinary market — and what it means for property carriers

The U.S. veterinarians’ market is booming thanks in part to the growing popularity of animal adoption (and in turn, wider use of pet insurance and expenditure on pet well-being). According to Grand View Research, the U.S. vet market was valued at jus…

March 03, 2023 by Curtis Anderson - forensic mechanical engineer, P.E. and Christopher Baisch - forensic electrical engineer, P.E.
January 26, 2023
Curtis Anderson
forensic engineer, EFI Global
The wonders, risks and future of medical imaging equipment

As the medical imagining sector continues to rapidly grow, so do the risks of malfunction and catastrophic failure in its technology. Imaging equipment manufacturers are the primary service providers for equipment repairs, however, there can be a wid…

January 26, 2023 by Curtis Anderson, forensic engineer, EFI Global
January 19, 2023
Lone Ryberg
CCO/Kommerciel direktør, Danmark
Nye regler om dokumentation af klimapåvirkning stiller krav til forsikringsbranchen

1. januar trådte nye krav om beregning og dokumentation af klimapåvirkningen for nybyggeri i kraft. Reglerne, som er en del af bygningsreglementet, har også betydning for forsikringsbranchen, når skader skal udbedres, men ikke alle selskaber er opmær…

January 19, 2023 by Lone Ryberg, CCO/Kommerciel direktør, Danmark
January 09, 2023
Wayne Mitchell
global director, sales and marketing
Cybersecurity threats in the automotive industry

In the past decade, legislators and federal agencies have introduced legislation to counter cyberattacks across many industries, including automotive. With the rise of autonomous vehicles, a variety of concerns have been laid out as several third-par…

January 09, 2023 by Wayne Mitchell, global director, sales and marketing
December 12, 2022
David Gear
director, head of major and complex loss (Scotland and Northern Ireland)
Tales and costs of the unexpected: when the level of cover is not enough

Many adjusters have found themselves in a common situation: whilst building sums insured and/or declared values are initially considered adequate, after testing, they are ultimately found to be insufficient. This is often due to adverse factors and u…

December 12, 2022 by David Gear, director, head of major and complex loss (Scotland and Northern Ireland)
December 09, 2022
Milly Karlsen - team leader, motor accident, Norway
New year, new e-scooter liability rules and regulations

Read this in Norwegian. Electric scooters (or e-scooters) have become increasingly popular. Several commercial operators have established themselves — in cities and residential areas — as a method of transportation that can be rented usi…

December 09, 2022 by Milly Karlsen - team leader, motor accident, Norway
November 30, 2022
Ward Arms - forensic electrical engineer, EFI Global and Wes Hansen - forensic electrical engineer, EFI Global
A new landscape: Electric vehicle charging stations

Electric vehicles (EVs) are a relatively new mode of transportation in mass production. Using electricity to propel themselves means a new infrastructure is gradually being put into place – one which few are familiar with. It’s important to explore f…

November 30, 2022 by Ward Arms - forensic electrical engineer, EFI Global and Wes Hansen - forensic electrical engineer, EFI Global
November 17, 2022
John Colquhoun, UK head, EFI Global; Eric Lalli, AVP, Canada, EFI Global; Tonya Scheuerman, forensic consultant, EFI Global
Wind power installations: implications for the claims industry

Amid global uncertainty and to meet future demands, major investments have been allocated to renewable energy, including wind power. According to the 2021 Global Wind Report, energy supplied by wind has tripled in the last 10 years and is projected t…

November 17, 2022 by John Colquhoun, UK head, EFI Global; Eric Lalli, AVP, Canada, EFI Global; Tonya Scheuerman, forensic consultant, EFI Global
November 09, 2022
Scott Carroll - director of client services, large complex loss, EFI Global, a Sedgwick company and Paul Gilbert - director of client relations, EFI Global, a Sedgwick company
Assessing equipment and building systems damage after Hurricane Ian

In the aftermath of a disaster event like Hurricane Ian, organizations tend to think about damage in terms of drying carpet, removing drywall, mitigating mold, and making sure the building is structurally and environmentally safe for the rebuilt that…

November 09, 2022 by Scott Carroll - director of client services, large complex loss, EFI Global, a Sedgwick company and Paul Gilbert - director of client relations, EFI Global, a Sedgwick company
November 04, 2022
John Colquhoun, head of EFI Global UK and Wayne Manton, principal forensic investigator, EFI Global
Severe European winter could cause a rise in property claims

Germans bracing for the cold winter are scrambling for heat alternatives. Many older apartments in Berlin still have century-old heating methods despite other buildings having switched to central heating. Burning wood can generate creosote, a toxic, …

November 04, 2022 by John Colquhoun, head of EFI Global UK and Wayne Manton, principal forensic investigator, EFI Global
October 06, 2022
Diane Spinner
principal consultant fire services, EFI Global
Preventing workplace fires and keeping workers safe

A fire is the most common type of emergency for which small businesses must plan for. If your business exposures have not yet been carefully evaluated, now is the time. Every 30 seconds, a fire can double in size — causing everything in a room …

October 06, 2022 by Diane Spinner, principal consultant fire services, EFI Global