Growing technological advancements and innovation, while beneficial can also bring a higher rate of product recalls and market withdrawals. The greater the complexity of a product, the greater the scope for something to go wrong. Component parts that can work across multiple platforms generate significant production savings, however if a part fails, the product recall is potentially greater than it would be if a part was specific to just one model of a product.
Industrial product recall management
Sedgwick’s brand protection solutions can help establish effective product recall communication procedures with customers and partners so that all parties can be notified and updated as needed using any platform including phone, email, SMS or social media. In addition, we can quickly organize call centers and deploy field forces to find and remediate impacted product — all while keeping meticulous records that will protect you in the event of regulatory investigations or litigation.
Sedgwick’s brand protection experts have managed more than 5,000 of the most time-critical and sensitive global product recall and remediation programs across more than 60 countries and multiple industries. That experience makes our team uniquely qualified to help with product recalls across a single model or across multiple products and a range of manufacturers.