Multi-policyholder programmes

Our carriers and their policyholders want help to control the cost of their claims, effectively manage losses and improve their bottom line. With a partner like Sedgwick, we can offer greater stability and impact over your claims programme. As the premier provider of claims administration and supporting services in the multi-policyholder space, we’ve earned the trust and respect of 100+ carriers, managed more than 300 programmes representing close to $5B in gross written premium, and partnered with 100+ MGAs.

Our adjusters are among the most knowledgeable in the industry and they understand coverage — from review and analysis to communication with your policyholders and ultimately settlement and closure of a claim file. Our team has:

• An average of 16 years of experience
• The ability to effectively meet the communication needs of all parties involved in the programme
• Specific experience with carrier and multi-policyholder programmes

Sedgwick is one of the few claims companies with a dedicated alternative risk and programme business team focused on support of multiple policyholder groups. We offer a flexible and customizable approach — access any of our individual services or have the benefit of bundling many of them together. No matter what combination of services your clients choose, we are uniquely positioned to deliver results that matter:

• Expert programme management by dedicated colleagues
• Strong technical expertise
• The industry’s most robust data set
• Advanced benchmarking and modelling
• Focus on new business growth and scalability

With carrier and multi-policyholder programmes, your clients’ dollars are on the line. Because we understand that strong results are critical, Sedgwick provides an unparalleled, additional level of oversight on our alternative risk business that includes:

• A dedicated client services team that offers claims oversight on all our business
• Development of a detailed client service plan with special account instructions
• Metrics such as loss ratio reports, loss triangles, reserve development and variance reports

In addition to our superior claims handling, Sedgwick can offer other services to support clients’ programmes, including:

• Safety and loss control
• Premium audit services
• Connections with fronting and reinsurance carriers

The key to a successful programme is managing the cost of risk and especially the cost of claims. As the largest and most experienced third party administrator, Sedgwick understands the specific challenges our carrier, captive and programme administrative partners face, in the following areas:

• Motor and general liability
• Property
• Workers’ compensation
• Professional liability
• Marine, energy and aviation
• Cyber liability
• Consumer and warranty solutions

Sedgwick has the experience and knowledge to create programmes and deliver profitable results. By partnering with us, you can access any of our individual services and capabilities or have the benefit of bundling many of them together with one provider. We effectively bring together the right solutions to manage the programme and keep your costs down.