10K+
full-time property professionals
in 80 countries
Property claims solutions
The top property experts and largest global reach.
Our global, industry-leading experts help manage every property loss, from the everyday residential and commercial claims to the most complex and catastrophic.
When there’s a property loss, you and your customers deserve to have the most experienced experts on your side, helping you respond and recover. Sedgwick has more adjusters, in more countries, than anyone else, and our team averages 25 years of experience to quickly and accurately inspect losses. Whether we’re working from the field or the desk, our adjusters deliver the fastest response rates and cycle times in the industry with the help of the most advanced AI-enabled technology and richest data set around — like our mobile field adjusting app (Lightning) and artificial intelligence tool (Sidekick). You and your customers will also be powered with leading technology for better outcomes, from our award-winning incident reporting platform, smart.ly, and our information hub, viaOne.
Same day
initial contact
3M+
property claims managed globally
Expert claims solutions for every property loss.
Siniestros residenciales
Reporting and resolving property losses has never been this fast or easy for homeowners. Using our residential claims technology for auto adjudication, they can submit their claim and document the damage online, 24/7, and get it settled in hours for low-severity losses. When an on-site inspection is needed, we deploy local field adjusters to gather the necessary details using our Lightning mobile app and determine the value of the loss quickly and accurately. As related services, we offer the industry’s most extensive network of qualified repair contractors – whose work is backed by the strongest warranty around – and temporary housing specialists who work day and night to secure high-quality and cost-efficient options for hotel stays, short-term rentals and relocations.
Reclamaciones comerciales
Our adjusters bring unrivaled expertise to handle every type of commercial claim, across all lines and industries, and for small businesses and large corporations alike. By combining our in-depth loss adjusting knowledge with industry-leading technology like our Lightning mobile app and groundbreaking, AI tool, Sidekick, we’re able to expedite loss assessments and reach fair settlements. You’ll have 24/7 access to our award-winning platform, smart.ly, for easy incident reporting and visibility into all property claims through viaOne. To further support our commercial clients, we provide immediate response for cyber losses, working with our forensic accountants and IT experts to mitigate exposures. We also have the expertise to resolve business interruption claims and disputes.
Respuesta ante catástrofes
When disaster strikes, we’re ready to respond 24/7 to help make things right again. We have more experts than anyone else in the industry and can mobilize quickly, nearly anywhere around the world, to handle every aspect of a property loss. Our adjusters use the latest technology – including satellite and geographic data, and our advanced imaging platform – to accurately assess damage and determine the value of each loss. In addition to loss adjusting, we can help with temporary housing, property repairs, forensic accounting and more. With our end-to-end catastrophe claims support, you and your policyholders will have everything you need to recover from each catastrophe quickly, all while keeping costs in check.
Siniestro grave y complejo (MCL)
There’s a reason our team is often called upon to handle the world’s most complex losses. No one has more expertise or is better equipped to handle them. We have specialists across every industry sector – from fine arts and retail to marine and construction – who can be deployed immediately, anywhere in the world. They’re backed by the best tools around to help them expedite loss assessments, determine coverage and reach fair settlements. Our Lightning mobile app streamlines field data capture and our first-of-its-kind AI tool, Sidekick, enables fast document summarization and task automation. We also empower our clients with the latest technology, including our award-winning platform, smart.ly, for flexible incident reporting and viaOne for real-time visibility into your claims portfolio.
Building consulting services
Managing the repair process can be overwhelming, but our building consultants will be there every step of the way. Through unmatched construction expertise and advanced video drone technology, we can quickly validate claims, keep costs in check and drive the best outcomes for your project – all with a consultative approach tailored to your unique needs.
Property valuation services
No matter the type of property, our appraisers deliver the most accurate, detailed market valuations to ensure you have the right coverage and peace of mind. Using our customized appraisal software and advanced reserve technology, we can build a roadmap of your property’s future replacement or repair needs and create a funding plan to cover those expenditures.
Appraisal and umpiring services
When claim valuation disputes arise, our experienced appraisers and umpires — backed by advanced technology for maximum efficiency — can help resolve them. With over 20,000 appraisals and 1,000 umpired disputes under our belt, we quickly mobilize to provide accurate, impartial property assessments that enable fair settlements.
Contabilidad forense
After a loss occurs, our forensic accounting experts can help you understand the full financial impact. With our state-of-the-art forecasting and leading-edge predictive data analytics tools, we can objectively measure losses to ensure your claims are accurately quantified and fairly resolved – all at a cost well below the industry standard.
Contents solution
When the contents of a home or business are damaged, no other provider has the expertise or breadth of services to handle every aspect of the claim, no matter how complex. Our adjusters use leading technology to take an inventory of damages, whether that’s on-site or virtually. For out-of-sight inventories, we use our digital contents adjusting tool to connect directly with insureds to capture loss details, and we price out the damage using artificial intelligence and desk adjuster audits. With each loss, we bring unparalleled efficiency and accuracy in assessing the damage, ensuring fair payments based on the coverage, managing pack-outs and fully documenting each loss – reducing replacement costs by up to 40%.
Reparaciones
When property damage happens, we move quickly to make things right again. With the most trusted network of contractors and our advanced technology, we coordinate everything – from emergency response to minor repairs – for a hassle-free experience and concierge-level service. Plus, our repairs are guaranteed by the strongest warranty in the industry, our Iron Clad Warranty™, so you can rest easy knowing you’ll get quality work at an appropriate price.
Alojamiento temporal
Whether it’s a short-term stay or extended arrangement, our temporary housing team quickly secures safe, quality accommodations after an accident or disaster. With a nationwide network of hotels and rentals, we ensure comfort for policyholders and favorable lease terms for carriers. Our first-of-its-kind member portal, InsuredTrak, helps policyholders track expenses, while ClaimTrak gives adjusters real-time spending visibility to keep claims moving.
See how we can manage your property claims efficiently
estudio monográfico
Tomar la iniciativa: respuesta eficaz a un gran incendio comercial
Effective teamwork and strategic coordination among our property experts helped businesses quickly recover after a major and complex loss.
estudio monográfico
An innovative way to fast track low complexity property claims
Our residential claims technology helped an insurer provide a seamless claims experience for policyholders and improve customer retention.
News & insights for property claims management
Contact us to learn about our property claims solutions.
Disponible en
- Australia
- Bahréin
- Bélgica
- China
- Dinamarca
- Finlandia
- Francia
- Alemania
- Hong Kong
- Indonesia
- Irlanda
- Japón
- Kuwait
- Luxemburgo
- Malasia
- Mauricio
- Países Bajos
- Nueva Zelanda
- Noruega
- Omán
- Portugal
- Qatar
- Arabia Saudí
- Singapur
- Sudáfrica
- Corea del Sur
- España
- Suecia
- Taiwán
- Tailandia
- Emiratos Árabes Unidos
- Reino Unido
- Estados Unidos
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