Posts related to ‘care advocacy’

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November 01, 2023
Matt Cohen, senior vice president, client services, and Lori Newhouse, M.Ed., CRC, CCM, AVP of clinical operations, RTW, TWP & vocational services, Careworks
Advocating for airlines: stabilizing the aviation industry in a time of unprecedented change

This blog is the first installment in a series where our experts highlight the aviation industry’s challenges and trends. In part one, we discuss the people story. Stay tuned for the second blog focused on the property/liability claims story, which i…

November 01, 2023 by Matt Cohen, senior vice president, client services, and Lori Newhouse, M.Ed., CRC, CCM, AVP of clinical operations, RTW, TWP & vocational services, Careworks
Blog
September 26, 2023
Max Koonce
chief claims officer
Stabilizing litigation in a volatile world

The frequency of litigation in liability insurance claims is increasing incrementally as impacts of the COVID-19 pandemic subside. While litigation remains a small percentage of overall claim volume, the cost of resolving those claims is disproportio…

September 26, 2023 by Max Koonce, chief claims officer
Blog
July 17, 2023
Terri Riley
SVP, managed care practices and client services
Unconditional: treating injured workers with care and empathy

Suffering a workplace injury can be a very stressful experience. Going from fully functional to incapacitated in the blink of an eye, combined with angst and uncertainty about the future, makes for a very difficult time for an injured worker. Adding…

July 17, 2023 by Terri Riley, SVP, managed care practices and client services
Blog
September 07, 2022
Tracey Davanport, VP, clinical operations and Melissa Shannon, senior clinical team lead
Empowering injured workers: the role of a surgery nurse

Getting ready for the workday. Going on a walk with family. Grocery shopping. Working out with a friend. These scenes are what many of us typically associate with a normal routine. But for injured workers, life is quickly turned upside down. Navigati…

September 07, 2022 by Tracey Davanport, VP, clinical operations and Melissa Shannon, senior clinical team lead
Article
July 22, 2022
Your Workers’ Comp Claims Strategy Impacts Your Brand — Top Employers Explain Why It Matters

Max Koonce, chief claims officer, provides commentary in this Risk & Insurance article.

July 22, 2022
Blog
July 14, 2022
Shane O'Dea
head of strategic partnerships and programs, workers compensation
Embracing new dimensions of return to work

Grabbing breakfast on-the-go, rushing to catch public transportation, or getting stuck in bumper-to-bumper traffic in order to work the traditional 9-to-5 is no longer the standard for many in the workforce in Australia and around the world. Remote, …

July 14, 2022 by Shane O'Dea, head of strategic partnerships and programs, workers compensation
Blog
June 27, 2022
Beth Burry-Jackson
SVP, managed care operations
Improving outcomes: PTSD in the workplace

Post-traumatic stress disorder (PTSD) claims can be particularly tricky due to the shifting nature of the diagnosis. Greater awareness around mental health is helpful, but there are several factors that greatly impact a patient’s outcome. The challen…

June 27, 2022 by Beth Burry-Jackson, SVP, managed care operations
Blog
June 08, 2022
Shane O'Dea
head of strategic partnerships and programs, workers compensation
Global insights: adopting an advocacy approach to workers compensation

Regardless of geographic location, when an injured worker is unfamiliar with the workers’ compensation journey it can be daunting to navigate on their own. It may lead to frustration, fear, disengagement, and further harm to their mental health. Ther…

June 08, 2022 by Shane O'Dea, head of strategic partnerships and programs, workers compensation
Press release
May 19, 2022
Sedgwick acquires Orchid Medical

Combined ancillary care network bolsters offerings throughout the U.S. MEMPHIS, Tenn., May 19, 2022 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, announced it has acquired Orchid Medica…

May 19, 2022
Blog
May 06, 2022
Beth Burry-Jackson
SVP, managed care operations
Making a difference: a celebration of nurses

An interview with Beth Burry, SVP, managed care operations In celebration of May being Nurses Month, we (virtually) sat down with Beth Burry to learn more about the important roles nurses play at Sedgwick. Tell us about your position. As senior …

May 06, 2022 by Beth Burry-Jackson, SVP, managed care operations
Article
April 19, 2022
Kathy Tazic: A People-First, Tech-Forward and Data-Driven Customer Experience (part II)

Part two by Kathy Tazic, managing director, client services, published in WorkCompWire.

April 19, 2022
April 13, 2022
Kathy Tazic: A People-First, Tech-Forward and Data-Driven Customer Experience

Article by Kathy Tazic, managing director, client services, published in WorkCompWire.

April 13, 2022
Blog
April 13, 2022
Bryon Bass, SVP, workforce absence, and Max Koonce, chief claims officer
Long COVID cases in the workforce — and what employers should be doing about it

Long COVID is an umbrella term for cases in which people experience symptoms related to COVID-19 long after the standard expected recovery period. According to the World Health Organization definition, symptoms “generally have an impact on everyday f…

April 13, 2022 by Bryon Bass, SVP, workforce absence, and Max Koonce, chief claims officer
Press release
April 06, 2022
Sedgwick’s comprehensive managed care services now available as an independent offering

Insurance carriers and employers have a new choice in managed care solutions MEMPHIS, Tenn., April 6, 2022 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, is now offering its well-establi…

April 06, 2022
Sedgwick edge
March 31, 2022
DR. TERESA BARTLETT and KIMBERLY GEORGE
Supporting the workforce in today’s challenging landscape

March 31, 2022 by DR. TERESA BARTLETT and KIMBERLY GEORGE