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Blog
March 24, 2023
Carol ETCHEBARNE
managing director, France
Turning challenges into opportunity: What’s next for the French insurance and claims management industry?

Read the French version. Collectively, we are facing a cocktail of events — from a pandemic to the war in Europe and most recently, inflation. These circumstances have created a unique crisis in France that has not been experienced in nearly t…

March 24, 2023 by Carol ETCHEBARNE, managing director, France
Blog
March 22, 2023
Chris Harvey
VP, crisis solution
2022 was a record-breaking year for U.S. product recalls

Recent data shows that more than 1 billion units of food, pharmaceuticals, medical devices, vehicles and consumer products were recalled in the U.S. for the second year in a row. In 2022, the number of units recalled was a record-breaking 1.5 billion…

March 22, 2023 by Chris Harvey, VP, crisis solution
Blog
March 17, 2023
Gail Oliver
SVP, sales and marketing
Imagine the possibilities at the 2023 PLRB Claims Conference

The Property & Liability Resource Bureau (PLRB) will host the 2023 PLRB Claims Conference & Insurance Services Expo March 19-22 in Orlando, Florida. An array of stakeholders will come together to exchange ideas about restoration in business income (B…

March 17, 2023 by Gail Oliver, SVP, sales and marketing
Blog
March 17, 2023
Chris Occleshaw
recall consultant
European product recalls increased in 2022, with heightened regulatory activity expected in 2023

According to Sedgwick’s 2023 State of the Nation Recall Index report, product recalls in five key European sectors increased in 2022 for the second consecutive year. The 10,545 recall events in 2022 represent a 4.3% increase over 2021 numbers for the…

March 17, 2023 by Chris Occleshaw, recall consultant
Blog
March 15, 2023
Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Accounting for absenteeism: optimizing leave programs with a focus on care and engagement

If 2022 was the year of returning to work, 2023 is about keeping workers engaged. The global shift to remote work triggered by the COVID-19 pandemic may have shown us that employees can be productive without setting foot in an office, but both remote…

March 15, 2023 by Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Blog
March 13, 2023
Max Koonce, chief claims officer, and David Guaragna, SVP, operations
Inflation and the current claims landscape

Price increases can be seen across all industries — from food and fuel to construction and manufacturing. When we look at the claims industry, these same factors are influencing costs in workers’ compensation, auto and property claims. Inflati…

March 13, 2023 by Max Koonce, chief claims officer, and David Guaragna, SVP, operations
Press release
March 08, 2023
Sedgwick named to Newsweek’s ranking of America’s Greatest Workplaces for Women 2023

MEMPHIS, Tenn., March 8, 2023 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, announced today that it has been recognized as one of America’s Greatest Workplaces for Women 2023 by Newsweek…

March 08, 2023
Blog
March 07, 2023
Nigel Lambert
liability technical and audit manager
Property disrepair claims – An awakening

The UK media have extensively reported on the issue of mould caused by property disrepair following the death of Awaab Ishak. The Coroner issued a Regulation 28: report to prevent further deaths to The Department for Levelling Up, Housing and Communi…

March 07, 2023 by Nigel Lambert, liability technical and audit manager
Press release
March 07, 2023
European product recalls rose in 2022 for the second consecutive year

Sedgwick brand protection releases full year of European product recall data and analysis LONDON, 7 March 2023 – Product recall activity across five key European markets continued to increase in 2022 after returning to pre-pandemic levels in 2021. S…

March 07, 2023
Press release
March 06, 2023
Sedgwick’s enhanced global fraud strategy saves clients over £1m in 2022

LONDON, 6 March 2023 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, announced that efforts tied to its dynamic international claims fraud strategy saved £1.23m for clients in 2022. Sedgw…

March 06, 2023
Blog
March 03, 2023
Curtis Anderson - forensic mechanical engineer, P.E. and Christopher Baisch - forensic electrical engineer, P.E.
Dramatic growth in the veterinary market — and what it means for property carriers

The U.S. veterinarians’ market is booming thanks in part to the growing popularity of animal adoption (and in turn, wider use of pet insurance and expenditure on pet well-being). According to Grand View Research, the U.S. vet market was valued at jus…

March 03, 2023 by Curtis Anderson - forensic mechanical engineer, P.E. and Christopher Baisch - forensic electrical engineer, P.E.
Press release
March 02, 2023
New report: 2022 was record-breaking year for U.S. product recalls

Sedgwick brand protection releases full year of U.S. product recall data and analysis Memphis, Tenn., March 2, 2023 – For the second consecutive year, more than 1 billion units of food, drugs, medical devices, automobiles, and consumer products wer…

March 02, 2023
Blog
March 01, 2023
James Norman
International business development director
Defusing the impact of geopolitical tensions

Over the past year, countries around the world have dealt with wars, coming out of a global pandemic, a legacy of Brexit, and fuel and food security threats. These factors have and will continue to affect risk — causing shocks on global supply …

March 01, 2023 by James Norman, International business development director
Blog
February 22, 2023
Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Building loyalty through customer care

U.S. air travelers were recently subjected to two large-scale service interruptions that temporarily grounded, cancelled or postponed many takeoffs and left thousands of vacationers and business travelers delayed and displaced. With their itineraries…

February 22, 2023 by Diane Charvat - managing director, consumer claims; and Anne Little - AVP, operations
Blog
February 21, 2023
Richard Lumby BA (Hons); G Dip (Law); BDMA Ins Tech
liability technical and audit manager, Sedgwick International UK
Navigating vicarious liability in the UK

The recent decision in Steven Kennedy v Sheldon Inns Ltd (t/a The Kings Arms) [2022] involving an altercation at a pub has added to the library of decisions regarding vicarious liability. There is little doubt the insurance industry has contributed…

February 21, 2023 by Richard Lumby BA (Hons); G Dip (Law); BDMA Ins Tech , liability technical and audit manager, Sedgwick International UK