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Blog
May 12, 2022
James McIntosh, national manager, technical services and Bruce Visser, technical manager, repair standards
Digital twin technology: another dimension to claims assessments

Digital twin provides an accurate and transparent representation of the inside and outside of a property. It allows all stakeholders to have full visibility of the damage and be able to discuss repairs openly with claims handlers, builders and other …

May 12, 2022 by James McIntosh, national manager, technical services and Bruce Visser, technical manager, repair standards
Blog
May 11, 2022
Eric Malterre, chief client officer, international, and James Norman, international business development director
Managing unpredictability in claims

From geopolitics to climate change to fears of another pandemic outbreak, instability seems prevalent everywhere. Current business risks abound, including cybersecurity, rising inflation, supply chain issues and the Great Resignation, which continues…

May 11, 2022 by Eric Malterre, chief client officer, international, and James Norman, international business development director
Article
May 06, 2022
Sedgwick leader on what it takes to create proactive fraud solutions

An interview with Laura Horrocks, director,head offraudtechnology andintelligence, published in Insurance Business UK.

May 06, 2022
Article
April 19, 2022
Kathy Tazic: A People-First, Tech-Forward and Data-Driven Customer Experience (part II)

Part two by Kathy Tazic, managing director, client services, published in WorkCompWire.

April 19, 2022
April 13, 2022
Kathy Tazic: A People-First, Tech-Forward and Data-Driven Customer Experience

Article by Kathy Tazic, managing director, client services, published in WorkCompWire.

April 13, 2022
Sedgwick edge
March 31, 2022
Edging up

Short takes on industry trends, emerging issues and new technology enhancements

March 31, 2022
March 31, 2022
KATHY TAZIC
managing director, client services, Sedgwick
Cultivating the ultimate consumer experience

March 31, 2022 by KATHY TAZIC, managing director, client services, Sedgwick
Sedgwick edge
March 31, 2022
CHRIS HARVEY and DAVID STILLS
The virtual avalanche of risks: protecting your business and brand through a crisis

March 31, 2022 by CHRIS HARVEY and DAVID STILLS
March 31, 2022
ERIC MALTERRE and JAMES NORMAN
Managing marketplace unpredictability

March 31, 2022 by ERIC MALTERRE and JAMES NORMAN
Press release
March 28, 2022
Sedgwick appoints Jon Mainwaring client director supporting growth of UK home emergency division

LONDON, 28 March 2022 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, announced the strategic hire of Jon Mainwaring as client director for its home emergency division in the UK. Mainwari…

March 28, 2022
Blog
March 23, 2022
Jake Carter
Implementation and projects
3 technology trends that continue to transform claims handling

From manual forms and paper clips to the invention of the computer, the way claims are handled has certainly transformed. While it’s fair to say the evolution of technology in the insurance industry has not always been smooth, customer experience and…

March 23, 2022 by Jake Carter, Implementation and projects
Blog
March 18, 2022
Wayne Mitchell
global director, sales and marketing
Is it feasible to expect new EV sales in the US to reach 50% by 2030?

It may seem like everyone you know is driving an electric vehicle (EV) or is planning to buy one in the near future. On the contrary, adoption of EVs in the United States is very low – lower than in other major markets like China and Europe. Despite …

March 18, 2022 by Wayne Mitchell, global director, sales and marketing
Article
March 14, 2022
Insurtech: Innovation in Technology with Unlimint, Expleo, Sedgwick and Mitchell

Steve Elliott, senior vice president of IT innovations, provides commentary in the article published in The Fintech Times.

March 14, 2022
Blog
March 09, 2022
Ian Carman
director, UK investigation services
Fraud detection: machine versus human?

Artificial intelligence (AI) and machine learning technologies are massively helpful in detecting suspicious behaviours and activities. However, insurance fraud identification and claims validation remain one area where technology requires human inte…

March 09, 2022 by Ian Carman, director, UK investigation services
Blog
March 04, 2022
Chris Harvey
VP, crisis solution
Recall index sees lingering COVID-19 challenges for all key industries in 2022

While regulators and business leaders enter the third calendar year of COVID-19, some new challenges are emerging atop the lingering supply chain and service issues brought on by the pandemic. The Biden administration continues to push for more consu…

March 04, 2022 by Chris Harvey, VP, crisis solution
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