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Cyber

Taking care of your people and infrastructure in the digital era.

In an era of escalating digital risk, cyber incidents—from ransomware to data breaches—can cripple operations and reputations. Sedgwick’s cyber and technology teams and their partners are built to respond with speed, precision, and global coordination.

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Effective cyber claims handling requires a planned, thoughtful and immediate response. Sedgwick has the tools and resources needed to identify, respond to and mitigate potential exposures. We work with forensic accountants and IT experts to complete thorough investigations.

A unique approach to an everyday risk

We provide worldwide, multi-disciplined expertise—including chartered technologists and engineers, lawyers, forensic computer specialists, and chartered accountants—along with customized cyber claims solutions tailored to your needs, supported by a 24/7 loss notification service.

  • Understand the risks
    The first step in managing cyber risks is understanding the threats your organisation faces.
  • Avoid tick-box compliance
    Strong risk management goes beyond compliance; it should give insight into the health of your organization.
  • Perform regular risk assessments
    You should have assurance that your organisation has chosen a method or framework for managing risk that fits with its broader business and technology needs. It’s also critical to evaluate any changes to risk at least twice a year.
  • Integrate cybersecurity risk management
    Cyber security risk should be integrated within your overall approach to risk management, and not be dealt with as a standalone area.
  • Adopt a risk-based approach
    To decrease enterprise risk, leaders must identify and focus on the elements of cyber risk to target in advance of an attack.
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Incident response

  • Rapid deployment of cyber adjusters
  • Root cause analysis and containment
  • Coordination with forensic and legal experts to identify attack vectors, analyse malware and assess data exfiltration
  • 24/7 incident intake and hotline availability
  • Coordination of a crisis cell, including crisis communication and public messaging strategy (press releases, media training, etc.)
  • Support for complaint filing and regulatory notifications
Cyber

Policy & coverage guidance

  • Interpretation of cyber insurance policies
  • Strategic advice on coverage triggers and exclusions
Cyber policy

Claims management

  • Efficient, fair, and transparent claims resolution
  • Support for business interruption, data loss, and reputational harm
  • Delegated claims management through to indemnity
  • Evaluation of financial loss and incurred expenses
  • Recovery strategy and legal recourse support
  • Final reporting and post-incident review
Cyber colleague

Recovery & mitigation

  • Data recovery from encrypted or damaged systems Restoration of systems and data
  • Deployment of repair and remediation services: reintegration of recovered data into rebuilt systems, post-incident system hardening and backup strategy review
  • Recovery action planning and execution to prevent recurrence of malicious activity
A padlock resting on a computer motherboard, symbolizing innovative technologies in security systems and data protection.

Contact us

Available in

  • Australia
  • Bahrain
  • Canada
  • China
  • Denmark
  • Finland
  • Germany
  • Indonesia
  • Ireland
  • Italy
  • Japan
  • Korea
  • Kuwait
  • Malaysia
  • Mauritius
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Panama
  • Portugal
  • Qatar
  • Singapore
  • Spain
  • Sweden
  • Thailand
  • United Kingdom
  • United States

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