An in-depth review of 2023 claim outcomes and trends — and what we expect to see in 2024 and beyond.
Introduction
A message from Max
The extensive and diverse data Sedgwick holds as the leading solutions provider in this space allows for sophisticated industry benchmarking and data analysis that can pinpoint trends, identify cost drivers, and track performance metrics. How we use our robust bank of data to benefit our clients and partners is one of our many differentiators.
This report provides an overview of the current metrics used for our claim programs and contextualizes the trends we see in our book of business within the broader story of the industry environment. It also includes insights from Sedgwick’s expert practice leads to offer perspectives on the previous quarter and an outlook on trends to watch for in the months ahead.
While the report can offer useful information for your organization, it is not meant to be used as a side-by-side comparison with the data from your particular claims program.
How we use our robust bank of data to benefit our clients and partners is one of our many differentiators. Thank you for your continued business partnership. We look forward to continuing to bring you additional data driven insights.
K. Max Koonce
chief claims officer, sedgwick
Property