Automotive product recalls and remediations can have a substantial impact on all elements of the supply chain, from small parts manufacturers to the consumer. The implications of a recall range from loss of reputation to significant, potentially fatal financial loss. According to the National Highway Traffic Safety Administration (NHTSA), recalls have been increasing 10% year-over-year, which means that for every new car sold, approximately three cars are recalled.
As companies share product platforms and supply chain partners, a single recall event will likely impact multiple manufacturers and models. The technological shift toward electric vehicles (EVs), autonomous mobility and connected vehicles will also create further in-market challenges.
Sedgwick’s brand protection experts work with the world's top automakers to manage automotive recalls, reacquire vehicles, conduct on-site quality audits and drive new business through innovative data-driven marketing.
Find out more about how we support the automotive sector with product recall, remediation and customer retention programs.