Customer Privacy

Customer privacy is core to our operating procedures.

Sedgwick maintains a global information security program that’s compliant with ISO 27001, and it has policies and procedures in place to regulate data privacy and data transfers across the organization and ensure our services are compliant with data protection laws around the globe.

Regulatory and legal compliance

We have a team of cross-functional subject matter experts who work to ensure our regulatory and legal compliance. Experts from compliance, anti-fraud, legal, quality performance and line of business practices all work together to actively monitor, assess and comply with applicable requirements. Key stakeholders from across the organization also meet regularly for our data protection forums, where they evaluate our privacy program against established key performance indicators, address emerging topics and discuss ways to enrich our privacy framework.

Two professionals looking at an official form.