Medical device remediation programs
Whether regional, national or global in scale, protecting patients and brands from defective devices in the marketplace requires speed. In the event of a medical device market withdrawal, product recall or consumer complaint, Sedgwick’s global team of field representatives mobilizes within 24 hours to correct faulty medical devices on-site, install software updates, retrieve devices for disposition, or return them to manufacturers for testing. Our fast and effective on-site visits allow for the retrieval of affected products, while follow-up audits verify that medical devices were removed or repaired properly.
Our experience, proven best practices and collaborative processes provide medical device manufacturers with comprehensive, single-source solutions. Global on-site device corrections at hospitals, physician’s offices and even patient homes, ensure that potentially harmful devices are quickly and accurately repaired or removed from the market.