Australia 
Canada 
Denmark 
France 
Germany 
Greece 
Ireland 
Netherlands 
New Zealand 
Norway 
Spain and Portugal 
United Kingdom 
United States 
38%
Average cost reduction
International third-party administration (TPA) services
Streamline your claims handling with Sedgwick’s international TPA services
Sedgwick delivers scalable, technology-enabled third-party administration services that help insurers, MGAs, captives and self-insured organizations manage claims efficiently, compliantly and at scale.
One of the world’s most experienced international TPA providers
200,000+
Claims handled annually
700
International TPA colleagues
Why choose Sedgwick’s TPA services?
Managing claims programs is complex and resource-intensive. Sedgwick’s TPA services combine experienced claims professionals, proven operational frameworks and market-leading technology to deliver superior customer outcomes, tighter cost control and actionable data insights.
the challenge
Claims complexity is reshaping international insurance
The insurance market continues to operate under sustained pressure. Claims inflation across motor, property and liability lines erodes margins, while increasing regulatory scrutiny heightens compliance risk. At the same time, fluctuating claim volumes and rising customer service expectations make consistent performance difficult to sustain using traditional in-house models.
the solution
A structured TPA model built for control and scale
Sedgwick’s Third-Party Administration framework embeds cost governance, indemnity control and specialist technical expertise into every programme. Through centralized operational hubs supported by local market expertise, we deliver real-time data transparency, forensic insight and scalable claims infrastructure across a wide range of insurance products.
Get deeper insight into the changing claims landscape
The latest Claims Administration Intelligence Report examines the structural pressures reshaping claims — from rising severity and climate volatility to evolving regulation and fraud risk
How the TPA model works
We are flexible and creative in how we design and deliver TPA programs. Every engagement is tailored to your portfolio, risk profile and regulatory environment.
Tailored for your business
Corporates
We manage the losses you retain across single or multi-territory programs — reducing cost, improving user experience, outcomes, and protecting earnings and cash flow.
Captives
We deliver standardized customized data-driven claims management that strengthens governance, enhances member experience and improves long-term loss performance.
Insurers
We support insurer clients by efficiently managing claims, policy administration and customer servicing, enabling you to reduce costs, improve service quality, and focus on core underwriting and growth activities.
Managing General Agents (MGAs)
We power your claims infrastructure as an extension of your brand — delivering delegated authority expertise, scalable operations and the consistency your carrier partners expect.
Lloyd’s and London Market
TPA services support Lloyd’s and London Market clients by providing specialized claims handling, bordereaux management and regulatory compliance. Our market-specific operational expertise can improve efficiency, transparency, and performance across complex, delegated and syndicated risks.
Brokers
By streamlining administration, ensuring regulatory compliance and delivering expert operational support, brokers can focus on client relationships and business growth.
Deep, multiline claims expertise
Sedgwick delivers fully managed TPA solutions across a broad range of insurance sectors, combining technical expertise, specialist adjusters and scalable operational hubs.
Our portfolio expertise includes:
- Property
- Liability
- Motor
- Accident & Health
- Marine
- Specialty
Coverage designed for underwriting confidence Our model supports loss ratio improvement, leakage prevention and a consistent customer experience across every line of business.
Regulatory and governance framework
Built-in regulatory alignment without internal overhead
Sedgwick’s TPA operating model embeds regulatory discipline and robust governance at every stage of the claims lifecycle. Our framework includes:
- Central Bank-aligned standards
- Full auditability
- Regulatory management information packs
- Quality assurance programs
- Data protection and privacy controls
- Underwriting insight reporting
- Compliance and risk management support
In short, you gain the assurance of a Central Bank-aligned model without expanding your internal compliance overhead.
Trusted by leading insurers and MGAs
Sedgwick offers a high-quality solution in the TPA market, with the capacity to support all kinds of business. They demonstrate a proven ability to combine scale with specialization, and innovation. Sedgwick’s ability to issue consistent service levels while complying with local regulatory and legal frameworks is a powerful differentiator in the European captive space.”
Captive Review Award Winner: Sedgwick
Third Party Administrator / Claims Specialist Firm
FAQ
Still have questions or need help?
What is third‑party administration (TPA)?
Which insurance lines can Sedgwick support?
How does Sedgwick ensure FCA compliance?
Can Sedgwick integrate with our existing systems?
What commercial models are available?
How quickly can a TPA program be implemented?
News & insights for international TPA services
Contact us about our Third-party administration services
We will review your current claims structure, cost leakage exposure and regulatory requirements and outline how a structured TPA model can improve control and scalability.