Help with my claim

We’re here when you need us.

Whether you’re filing a claim for the first time or checking on an existing claim, we are here to help. Our online claims portal was built with you in mind – to answer your questions, guide you through the process and stay by your side until your claim is resolved.

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Understanding the claims process

We are here for you every step of the way. Here is what you can expect when filing a new workers’ compensation, disability, leave of absence or other type of claim with Sedgwick.

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Let’s get started

There are four main stages in the life of a claim, and it all starts here. Click “start a claim” to get your initial instructions about any forms or paperwork you may need to complete. 

If the claim is through your company or insurance company, an information packet may have been sent to you already via mail or email. 

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Time for forms

Fill out any forms or paperwork needed and send back to Sedgwick. Depending on your type of claim, some forms may need to be filled out by a medical provider as well.  

Once everything has gone through, you should receive confirmation information so you can log into our 24/7/365 customer service portal. 

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Meet your adjuster

We will get in touch as soon as we know what types of benefits you qualify for, the amounts and when they begin.  

This is also when you will have an adjuster assigned to you, who will be your primary contact and helpful guide throughout the rest of the process.  

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road to recovery

Your adjuster will be by your side as you take additional steps together for recovery, repairs and/or return to work. They can answer any questions you have, keep you updated on progress or provide you with any other information you need.

Forget something or need help fast? Chat with us any time 24/7/365. 

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Claim complete!

With mySedgwick, you can track every stage of your claim all the way to the very end.

There you can view claim notifications, update your information, see recent and upcoming payments, and more, any time.  

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