5.5 day
reduction in average cycle times
Direct repair program
Get connected to the industry-leading auto repair network.
With advanced technology and the largest network of contracted body shops, our auto repair program offers quality repairs done quickly, conveniently and cost-effectively — wherever you need them.
Getting quality auto repairs done quickly and cost-effectively is easy when Sedgwick is in the driver’s seat. With our direct repair program (DRP), we bring your customers concierge-level service and access to top auto body shops, all while helping you manage repair costs. Our industry-leading network is the largest in the nation and includes multi- and single-shop operators, all of which have been carefully vetted and are fully insured. We use our advanced proprietary technology with built-in algorithms to connect customers to repair shops, drive down costs and cycle times, and increase satisfaction in the process. We’ll handle everything from scheduling a service to ensuring repairs are completed, sharing updates with your customers via phone, email or text every step of the way.
15-20%
savings off prevailing labor rates
2,800+
contracted body shops in our network
Features and benefits
Full service managed direct repair program
Customer choice referral
Independent appraisal
Mobile applications
Interested in joining our network of auto direct repair facilities?
Questions about our auto direct repair services?
News & insights for auto repairs
Contact us about our direct repair program.
Submit this form if you are interested in learning more about auto loss adjusting or other auto claim solutions. If you need assistance with an existing claim, please contact us here.
Available in
- United Kingdom
- United States
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