SOLUTIONS
End-to-end auto
A better way to manage auto claims, supported by experienced colleagues and powered by the industry’s most advanced technology.
What we do
Sedgwick’s end-to-end auto solution offers first- and third-party auto liability claims management, loss adjusting and program administration, as well as comprehensive appraisal and product recall services specific to the automotive space. With our experienced team and advanced technology, we are able to provide a full range of customizable services to help insurance carriers, fleet management companies and corporate customers manage first- and third-party auto losses.
The scale and scope of our auto solutions, coupled with enhanced digital support, provides an unprecedented customer experience.
Auto appraisals
Not only do we have a network of dedicated field appraisers who are experts in the industry, we back our network with highly qualified, service-oriented staff appraisers. Dedicated account coordinators receive and dispatch new assignments, follow up on all open claims, and respond to any questions or status requests.
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Auto CAT appraisals
When a weather catastrophe occurs, having a partner to manage the auto appraisal process can help control costs and improve the outcome. Sedgwick can help. Want to know more? Click here.
Claims administration
We have brought together the best of our services for auto liability claims management including personal injury protection (PIP) medical bill review, appraisals, direct repair program, recall and loss adjusting. Designed as a comprehensive, bundled offering, clients and partners also have the option of unbundling services based on their needs. We also help with First Notice of Loss (FNOL) intake, auto physical damage claims overflow and auto recall support. Our end-to-end service is supported by regional centers of excellence to leverage our scale and expertise.
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Direct repair program network
Our auto direct repair program offers a complete solution that connects clients and carriers with high quality repair facilities coast to coast.
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Major case unit
Our major case unit helps clients handle high-complexity and large exposure transportation claims. The team provides investigations and collaborates with defense counsel to control costs and minimize the risk for exceptionally high jury awards.
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Paintless dent repair (PDR)
When hailstorms occur, the damage to vehicles can be extensive. The repair process can be time-consuming and challenging for body shops not equipped to handle these repairs. Sedgwick provides a hassle-free, seamless customer experience, helping you secure an accurate estimate and repair your vehicle — all in one place.
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Surge staffing
Whether you need colleagues for short-term or long-term assignments, we can quickly ramp up and provide the resources needed to manage the workload — no matter the size. We offer temporary support for various positions including desk adjusters, supervisors and managers, and administrative staff — helping you handle surge claim volumes and improve the customer experience. We can provide property and auto liability claims professionals licensed in multiple states and regions.
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Why choose Sedgwick?
- A national presence across all 50 states
- A global presence for specific solutions such as claims management, loss adjusting, recall management and supporting technology
- Supply chain management and ownership
- 1,000 field appraisers – boots on the ground – across the U.S.
- In-house auto appraisals
- An auto direct repair program network with over 2,000 contracted body shops
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Caring counts
Every day, thousands of people turn to Sedgwick when faced with a life-changing moment. They work for global brands that want to provide the best coverage for the people they value most. They are big and small business owners who need to get things back on track. And they are employees and consumers who need to know that they’re protected. We take care of them when they need it most, helping them get back on their feet, back on the road, back to business as usual — because caring counts.
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NEWS AND INSIGHTS
THIS SERVICE IS AVAILABLE IN:
Australia
Belgium
China
Denmark
France
Germany
Guam
Ireland
Italy
Japan
Korea
Kuwait
Malaysia
Netherlands
New Zealand
Norway
Portugal
Singapore
Spain
United Arab Emirates
United Kingdom
United States
Vietnam
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