Sedgwick announces leadership changes in Singapore

December 3, 2020

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SINGAPORE, 4 December 2020 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, has made several strategic changes to its executive management team in Singapore.

  • Paul Hough, who currently serves as president director of Sedgwick’s operations in Indonesia, will assume the role of CEO for Singapore, effective 1 January 2021.
  • Thangarajah Thangamany, director of property for Sedgwick in Singapore, has been promoted to chief operating officer for Singapore effective from 1 December 2020.
  • David Seng, the current CEO of Singapore operations, will take on a new role, and be part of Sedgwick’s major and complex loss, Asia operations. He will assume the role of head of property, and senior regional major and complex loss adjuster, effective 1 January 2021.
  • Nicki Dunn has been promoted to head of TPA and client services – Asia.

“As we announce this new management structure, I look forward to working with Paul, Thanga, David and Nicki to deliver on our growth promise for a strong 2021 and beyond,” said James Ong, Sedgwick CEO for Asia. “These appointments are part of our strategic effort to strengthen our presence in order to better serve clients in Singapore and Asia, and elevate their customer experience.”

Hough has over 25 years of experience in Asia, where he gained extensive expertise in a wide variety of major and complex loss claims, including; mechanical/electrical breakdown, contractors all risks (CAR), flood, earthquake, tsunami and attendant business interruption/delay in start-up (DSU) losses. Under his leadership, Sedgwick’s team in Indonesia more than doubled and grew into one of the country’s market leaders for large, complex and high value claims.

Thangamany is a highly experienced loss adjuster and operations manager. He has over 23 years of experience, 12 of which with Sedgwick in Singapore, he has handled multimillion-dollar fire claims, construction and engineering, theft, machinery and breakdown claims; investigated and uncovered multimillion-dollar fraud claims; handled high-profile claims involving complex public relations issues and litigation; and led teams handling numerous natural catastrophic claims.

Seng has an extensive breadth and depth of experience in major and complex property and construction losses across multiple Asia-Pacific markets, including Malaysia, Singapore, Australia, Oman, Sri Lanka, Taiwan, Guam and the Marshall Islands. In his new role as head of property and senior regional adjuster for Asia, Seng will be a driving force in the operational delivery of major and complex loss services and the advancement and usage of Sedgwick’s digital capabilities in the region.

Nicki Dunn has been with Sedgwick for the last four years, and is a highly respected leader in TPA. She now assumes additional responsibility as head of client services, Asia. Her role will include account coordination with Sedgwick’s key customers ensuring that clients receive the best possible service from Sedgwick.

“These appointments are a true reflection of our strong commitment to developing our people to deliver the best service and outcomes for our clients as we strive to stay at the top of our game,” said Ian V. Muress, Sedgwick CEO for international. “I am confident this new leadership team will lead us to even greater success in Asia and beyond.”