Third party administration (TPA) services

Third party administration services – redefining claims management

Sedgwick’s Third Party Administration (TPA) services bring the support of our in-house team to our clients, helping them manage claims as an extension of their own resources. As a leading claims management company, we provide end-to-end claims solutions tailored to our clients’ businesses, people, culture and regulatory landscapes.

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We build our TPA services to deliver an ‘in-house’ experience. We become our clients, learning and then applying their values across every claims function that we undertake on their behalf.

Flexible

We understand that one solution doesn’t work for every business.

Engaged

We take the time to understand your
business and how you operate.

Cost-effective

We reduce claims settlement costs
and your operational costs.

Integrated

Our service has been developed to
complement expenses.

Innovative

We constantly re-evaluate our solutions to maintain the best results.

Scalable

With over 600 employees across 10 global hubs, we can rapidly scale up to cover periods of peak demand.

Tailored for you

We are flexible and creative with our TPA services. Each programme we deliver is unique. For large-volume, low-value claims, we offer centralised call centres, desktop claims handling expertise and payment management to validate and process claims. We also provide management information back to our clients. We provide:

 

  • Your own dedicated hub and account manager
  • Flexible notification options
  • Full or partial claim outsourcing options
  • Domestic and cross-border capability
  • The ability to work using your own internal systems
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The services you require

We provide TPA solutions in the following service lines:

 

  • Accident and health
  • Casualty
  • Contents
  • Cyber
  • Marine
  • Motor
  • Professional indemnity
  • Property
  • Recoveries
  • Liability
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Information – not just data

We build bespoke claims management programmes that integrate technology, people and brands. Or we use highly effective adaptations of our existing TPA programmes. In house, proven technology, we provide:

 

  • Access to electronic claims file
  • Meaningful management
  • Information reporting
  • Robust and proven technology powered by Sedgwick
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Contact us for more information on how we can help.