Customers and regulators have high expectations when it comes to product recall communications.
Speed is critical, especially when safety is on the line. When it comes to protecting the brand and retaining customers, that communication must also be clear, concise, accurate and delivered via the preferred or most effective channels.
Our experts create and execute product recall notification programs to ensure regulatory compliance, accurate data management and effective customer and stakeholder engagement. We offer a range of compliance solutions to help in this time-critical stage — from best practice SaaS and portal solutions, to end-to-end managed services that ensure your challenges are remedied quickly and efficiently. These solutions can also be used to expeditiously launch and manage product withdrawals, product safety alerts and other corrective action programs — keeping stakeholders updated through smart reports, insights and analyses.