Sedgwick expands client relationship team in the UK

November 2, 2023

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LONDON, 2 November 2023 – Sedgwick, a leading global provider of technology-enabled risk, benefits and integrated business solutions, has bolstered its client relationship management team in the UK with the appointment of five client directors.

The strategic appointments of Laura Adamson, Darren Mabley-Jones, Graeme Mutch, Angela Thomas and Lindsey Thorpe follow a period of growth for Sedgwick’s corporate and key client base and reflect Sedgwick’s continued investment in supporting clients.

Laura Adamson has been promoted to key account client director following eight years as a client delivery lead. An 18-year Sedgwick veteran, she has a demonstrated history of exceeding client expectations by focussing on operational performance and continuous improvement strategy.

Darren Mabley-Jones brings to Sedgwick 38 years of insurance claims experience, a third of which were spent in B2B client-facing roles. His expertise is drawn from a prior 10-year tenure as a client account director.

Graeme Mutch has been appointed client director for Sedgwick’s home emergency division. He has 19 years of client-facing experience at a business specialising in security solutions for vacant and occupied sites.

Angela Thomas has over 30 years of loss adjusting expertise. Her exceptional career history is steeped in liability claims experience, with her most recent insurance role as a client and central services director.

Lindsey Thorpe joins Sedgwick as corporate client director. Her insurance claims experience has been carved out by 19 years as a commercial insurance manager. She has expertise in business engagement, operations management and change leadership.

“The expansion of our team broadens Sedgwick’s risk management capabilities and enables us to provide an enhanced and more robust service level to our valued clients,” said Nicola Dryden, Sedgwick’s chief client officer in the UK. “We are already reaping the benefits of our new colleagues’ unique blend of skills and experience. Sedgwick’s ability to attract top talent from across the market is second-to-none.” 

About Sedgwick

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. At Sedgwick, caring counts; through the dedication and expertise of 33,000 colleagues across 80 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact performance. Sedgwick’s majority shareholder is The Carlyle Group; Stone Point Capital LLC, Caisse de dépôt et placement du Québec (CDPQ), Onex and other management investors are minority shareholders.

Tags: caring, Caring counts, caring culture, Employee, Employees, Europe, Insurance, insurance market, UK, United Kingdom, workplace